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Key Purpose:
The Scrum Master will guide and coach the team in the effective use of Scrum, fostering a culture of continuous improvement, collaboration, and self-organization. They will ensure adherence to Scrum principles, maximize value delivery, and cultivate a positive and productive work environment.
Accountabilities:
1. Facilitate Scrum Events: Lead Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings, ensuring they are productive, time-boxed, and achieve their intended outcomes.
2. Empower the Development Team: Coach the team in self-organization, cross-functionality, and continuous improvement, promoting ownership and effective collaboration.
3. Support the Product Owner: Assist in maintaining a healthy Product Backlog, ensuring clear communication of product vision, goals, and priorities.
4. Remove Impediments: Proactively identify and resolve obstacles that hinder the team’s progress, escalating issues when necessary.
5. Champion Scrum Adoption: Promote Scrum values and principles within the team and organization, advocating for its benefits and addressing misconceptions.
Experience, Knowledge, and Capability Requirements:
1. Proven Experience:
* 2+ years as a Scrum Master for a software development team delivering successful software solutions.
* Proficiency in applying Scrum principles, practices, and theory.
* Familiarity with agile methodologies such as Kanban, XP, or Lean; experience with agile scaling frameworks (e.g., LeSS, SAFe) is advantageous.
* Certified Scrum Master / Professional Scrum Master qualifications preferred; experience in the utility or water sector desirable.
* Deep understanding of Scrum principles, values, and practices.
* Ability to guide and coach teams in self-organization and effective Scrum event facilitation.
* Skill in identifying and resolving impediments, shielding the team from distractions.
1. Coaching and Mentoring:
* Strong coaching and mentoring skills to foster continuous improvement and team performance.
* Capacity to address individual and team skill gaps, guiding towards high performance.
2. Collaboration and Communication:
* Excellent interpersonal, communication, and conflict resolution skills.
* Ability to build trust and rapport with team members and stakeholders.
* Proficiency in facilitating collaborative workshops and discussions.
3. Agile Mindset:
* Embraces agile values and promotes a culture of experimentation and learning.
* Adaptable to change, committed to continuous improvement in agile practices.
4. Technical Proficiency:
* Familiarity with agile project management tools (e.g., Jira, Azure DevOps).
* Understanding of software development practices and technologies; knowledge of DevOps practices beneficial.
5. Problem-Solving:
* Proactive approach to problem-solving, with the ability to analyze situations and implement effective solutions.
* Commitment to ongoing learning and professional development in agile methodologies.
* Active participation in the agile community and staying updated with industry trends.
6. SFIA (Skills Framework for the Information Age) Capabilities:
* Organisational Facilitation (OFCL) : Facilitates workgroups, improves team performance, and implements team principles and practices.
* Stakeholder Relationship Manager (RLMT) : Manages stakeholder relationships, facilitates communication, and supports business decision-making.
* Organisational Capability Development (OCDV) : Identifies capability improvement opportunities, plans improvement activities, and supports organizational development.
* Employee Experience (EEXP) : Leads employee engagement strategies, ensures a productive working environment, and promotes health and wellbeing.
* Measurement (MEAS) : Establishes measurement objectives, enhances measurement capability, and advises on effective use of measures.
* Learning Delivery (ETDL) : Prepares and delivers learning activities, enhances learner experience, and tailors learning delivery approaches.
* Methods and Tools (METL) : Provides guidance on methods and tools adoption, tailors processes, and improves tool usage.
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