Job Description: Manager of Operations Support - PA (EMEA)
Location: Bracknell RG RT
Overview:
TEKsystems Global Services is part of TEKsystems, one of the leading IT services and staffing companies globally. We provide a continuum of services ranging from engagement management to full outsourcing for applications, infrastructure, and learning solutions. Our goal is to become the services company others aspire to be.
Outline of Role:
The Manager of Operations Support (MOS) is responsible for enabling and empowering a team of Project Analysts. Responsibilities include personal development and management of the team, as well as overseeing the monthly financial reconciliation of project level Cost, Revenue, and Gross Profit.
Ideal Candidate:
An ideal candidate will be innovative and adaptable to an ever-changing environment. They will possess good team-building and stakeholder management skills, be able to resolve conflicts, and have a high standard of accounting knowledge.
Qualifications:
Required Education and/or Experience:
* Bachelor's degree in Business; preferably in Finance, Management, Economics, or part qualified with an Accounting qualification.
* Experience in managing or coaching a team.
* Relevant prior experience within a Financial Support structure.
Requisite Abilities and/or Skills:
* Ability to consistently meet deadlines in an environment where prioritization and reprioritization are often needed.
* Ability to manage, lead, and motivate a team of direct reports.
* Excellent written and verbal communication skills.
* Ability to demonstrate initiative/drive and leadership abilities.
* Ability to produce varying management and financial reports with a very high level of accuracy.
* Strong problem-solving, organization, and multi-tasking skills.
* Ability to identify process gaps and create solutions with minimal direction.
* Ability to adapt to a constantly changing process environment.
* Proficiency in all Microsoft Office programs.
Responsibilities:
* Responsible for the technical and professional development of team members, providing regular feedback and performance evaluations.
* Managing accurate revenue & cost capture, effective reporting, and appropriate issue resolution of project financials.
* Driving team and inter-departmental process improvements to increase efficiencies.
* Acting as an escalation point and support liaison for team and internal stakeholders.
* Developing and assisting with financial management reports.
* Approval of high-impact reporting, including those impacting salaries and commission payments.
* Point of Contact for PeopleSoft FS issues and troubleshooting.
* Supporting the delivery of relevant company objectives and strategic initiatives.
* Building effective stakeholder relationships.
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