This is an exciting opportunity for a highly organised individual to lead, inspire, and drive performance in a fast-paced, demanding environment, delivering exceptional service to our customers.
Key Responsibilities
- Ensure daily operational and re-work requirements consistently meet customer expectations.
- Promote and enforce Health & Safety compliance within the operation.
- Manage team training plans, performance, and progression.
- Collaborate with HR on disciplinary and review meetings.
- Enforce site systems and procedures to ensure compliance.
- Monitor and plan logistics and warehouse operations.
- Maintain exceptional levels of customer service.
- Support stock integrity management alongside the Site Manager.
- Uphold high housekeeping standards.
- Foster a culture of quality, innovation, and continuous improvement.
- Oversee and enforce site security policies.
Health & Safety Responsibilities
- Train employees on safe practices and maintain training records.
- Investigate accidents and near-miss incidents, taking corrective actions.
- Conduct workplace safety tours and assessments.
- Ensure equipment safety and compliance.
- Lead weekly Health & Safety/HACCP meetings.
- Enforce PPE and cleanliness policies.
Skills, Experience & Qualifications (Essential):
- Proven experience in a similar role leading a team in warehousing or logistics.
- Strong track record in managing high-volume, service-driven warehouse operations.
- Excellent communication skills, capable of engaging at all levels internally and externally.
- Proficiency in PC applications, including spreadsheets and presentations.
- Knowledge of logistics and warehouse operations, including BRC requirements.
- IOSH Managing Safety qualification.
- Enthusiasm, drive, and leadership qualities
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