Job Opportunity: Returns Clerk
We are currently seeking a Returns Clerk to join our Operations team at our Harworth site. As a Returns Clerk, you will work within the Stock Team and support warehouse operations in key administrative areas. This position is essential for ensuring the smooth and effective processing of all site returns and damages.
Job Responsibilities:
1. Manage all returns effectively and accurately.
2. Record, investigate, and resolve customer claims, working to deadlines.
3. Organise and process returns from customers, ensuring stock accuracy.
4. Prepare daily and monthly reports for internal use and customers.
5. Process all returned stock from receipt to put away, including rework.
6. Ensure all returns are received and processed in line with customer requirements.
7. Immediately advise of any quality issues and liaise with the stock team.
Qualifications:
The ideal candidate will possess:
* Experience in a busy and demanding environment.
* Flexibility and adaptability to meet business needs, especially during peak periods.
* The ability to cover other areas of the office teams as required.
* Strong time management skills to meet tight deadlines.
* High attention to detail.
* Excellent problem-solving skills.
* Strong organisational and communication skills.
* Good PC skills and proficiency in Microsoft Office.
* Knowledge of Autostore is advantageous.
Additional Information:
At Great Bear, we are committed to creating an inclusive and diverse workplace, supporting employee development, and recognizing success. We offer various learning and development programmes to help you shape your future in logistics and foster a team-oriented environment.
Our employee benefits include:
* Annual Leave: 20 days plus bank holidays.
* Pension Scheme: 4% employee and 4% employer contributions.
* Life Assurance: 2 times your annual salary.
* Wellness: Access to our Employee Assistance Programme for confidential support 24/7.
* Eye Care Vouchers: Savings on eye tests and glasses.
* Reward & Recognition: Employee of the Month/Year, long service awards, and other recognitions.
* Discounts: Over 50 retailer discounts via our benefit platform.
#J-18808-Ljbffr