Change & Asset Analyst
Digital Data and Technology (DDaT)
£36,995 + Package
Staffordshire Police. Hybrid
Role Purpose
Digital, Data and Technology (DDaT) are responsible for transforming and supporting all of the force's digital technology needs.
The Service team are responsible for all of the end user support in the 'live' environment whether it is delivered via internal resources or by external suppliers. The Service team is the most customer-facing division of the DDaT Department, and key responsibilities are as
Follows:
- The provision of excellent IT customer services across the force;
- Effective end user communication;
- Monitoring user satisfaction;
- The effective provision of first /second line support;
- Remote user support;
- Understanding and representing customers within IT processes and governance structures (e.g. Change Advisory Board);