Midlands Partnership NHS Foundation Trust
The post holder will have responsibility to manage and coordinate the day-to-day operations within their profession. The role will include working closely with other stakeholders; providing support relating to any day-to-day operational matters.
The post holder will communicate and negotiate with internal and external contractors, GP practices, and senior management on complex matters to ensure problematic areas are addressed professionally, promoting joint working between various disciplines. They will liaise on current working practices to promote a culture of continuous improvement, reporting to the Assistant Facilities Manager.
Full UK driving licence required.
Main duties of the job
* Assist with the evaluation of patient footfall each quarter linking in with facilities lead to formulate quarterly reports.
* Assist with site room bookings linking in with the facilities lead around Service Line reporting.
* Ensure site information is updated (e.g., door codes and access times).
* Assist and communicate with other designates to ensure sites are up to date with relevant audits (e.g., Health and Safety and fire and risk assessments).
* Assist and lead user group meetings with all services on site.
* Assist and lead as required with PFI contractual monitoring.
* Arrive/depart patients using the clinical system and follow up appointments where necessary, addressing any issues as they arise.
* Carry out general reception duties where necessary and support staff in the day-to-day management of the nurse messaging system, ensuring messages are relayed to the clinical team as required.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
* Supporting your career development and progression.
* Generous maternity, paternity, and adoption leave.
* Options for flexible working.
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave.
* Extensive Health and Wellbeing support and resources.
* If you work in our community teams, we pay for your time travelling between patients.
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI, and pension deductions are calculated, mileage paid at business rates.
* Salary sacrifice bikes up to £2k.
* Free car parking at all trust sites.
* Free flu vaccinations every year.
* Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met).
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Job responsibilities
To learn more about this varied and interesting role please see the full job description and person specification.
Person Specification
QUALIFICATIONS & TRAINING
* NVQ Level 3 in Facilities related services or equivalent qualification or equivalent knowledge gained through experience.
* Demonstrate a commitment to further training and development commensurate with the grade.
* Demonstrate accuracy in all areas of work.
* Flexible approach - demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines.
* Good written and oral communication skills with internal and external partners, as well as members of the public.
* Knowledge of Health or Social Care.
EXPERIENCE
* Experience of working in a healthcare environment.
* Experience in monitoring service.
* Demonstrable experience in effective application and use of software packages.
* Knowledge and experience of the Private Finance Initiative in the NHS.
* Experience at attending meetings and minute taking.
* Knowledge of Health or Social Care.
SKILLS, KNOWLEDGE & ABILITIES
* Demonstrable ability to effectively manage teams of staff and contractors.
* Excellent verbal and written communication skills for working with internal and external colleagues.
* Ability to deliver high service standards through effective performance management of staff and contractors.
* Able to problem solve and propose solutions.
* Excellent interpersonal skills.
* Ability to respond to change at short notice regarding procedures and practices.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Midlands Partnership NHS Foundation Trust
#J-18808-Ljbffr