Job summary An exciting opportunity has arisen for a Deputy Pathology IT Manager, with good interpersonal skills and a strong commitment to team working to join the Pathology service, across both the Chelsea and Sutton sites. The major focus of the role will be the implementation of the Digital strategy within the overall Pathology service area, acting as a subject matter expert in complex programmes delivering digital-enabled transformation. These include providing support for the various implementations across Pathology and Clinical Genomics. Completion of full integration of the service following the recent Epic LIMS/EPR implementation is another key focus. The role will provide advice to executive bodies, the service and wider Trust groups on Pathology IT issues and future strategies based on changing technologies and legislation or guidelines; ensuring that digital solutions continue to meet user and stakeholder needs, ensuring minimal clinical risk to patients and financial risk to the service. The role will be responsible for Quality and Governance of IT systems within the service, ensuring provision of training for service staff in the use of IT systems and documentation. The post holder will be responsible for deputising the Pathology IT Manager in a team of 4 staff. Applicants must have a relevant higher degree or equivalent, HCPC registration, evidence of post-registration study and management skills training. This is a full time post. Main duties of the job In collaboration with the Pathology IT manager, the post holder will be expected to maintain hardware and software in the Pathology departments on all sites. This will include configuration and administration of the laboratory systems and ensuring that routine reports are run on the database in a timely fashion with the ability to write queries and reports as required by the laboratory areas or other parts of the Trust. The post holder will also be expected to lead on IT training within the department and to manage system changes and upgrades to all IT solutions used by Pathology departments. About us The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year Per Annum Inc HCAS Contract Permanent Working pattern Full-time Reference number 282-SA270 Job locations The Royal Marsden Hospital Sutton Sutton SM2 5PT Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification To support proactive performance monitoring to ensure that Pathology systems are functioning correctly, take appropriate remedial action, analyser patterns and raise Problem concerns with IT service desk duty manager as required. This would include regular conversations with laboratory staff to understand systems performance. To respond to and report equipment failure, irregularities in equipment performance and breakdowns to the appropriate company or Trust department for correction and ensure any corrective actions are applied and tested according to best practice (ITIL) procedures To contribute to the production and maintenance of technical documentation and operational procedures. To ensure that the minimum downtime results from equipment or software failure, taking personal responsibility for ensuring action is taken as soon as is practically possible. Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification To support proactive performance monitoring to ensure that Pathology systems are functioning correctly, take appropriate remedial action, analyser patterns and raise Problem concerns with IT service desk duty manager as required. This would include regular conversations with laboratory staff to understand systems performance. To respond to and report equipment failure, irregularities in equipment performance and breakdowns to the appropriate company or Trust department for correction and ensure any corrective actions are applied and tested according to best practice (ITIL) procedures To contribute to the production and maintenance of technical documentation and operational procedures. To ensure that the minimum downtime results from equipment or software failure, taking personal responsibility for ensuring action is taken as soon as is practically possible. Person Specification Education Essential Educated to post graduate level or equivalent experience ITIL Foundation qualification or experience in leading system change Degree is Biomedical Science or related speciality Experience Essential IT Systems management with multiple integrated system and in a complex stakeholder environment, preferably in Pathology or other clinical systems. Line management experience or equivalent Significant experience in laboratory systems administration, and end user support Production of quality documentation around systems implementation and operation Significant experience in Project delivery of complex clinical system or laboratory equipment. Desirable Experience of managing multiple hospital systems, preferably within pathology Infrastructure & networking management experience Experience of working with systems undergoing constant change, consisting of formal projects and 'BAU' changes Staff management Supplier Management Skills Essential Knowledgeable of IT systems management, best practice and relevant standard requirements Knowledgeable of information security, data protection, and best practice management of patient and clinical information. Excellent ability to analyse systems workflow and problem solve independently Ability to build relations with internal and external partners which are critical in securing service delivery and continuous improvement Production to complex system documents and standard operating procedures for technical and/or scientific teams. Communicates easily with all levels of staff Demonstrate the ability to plan over the short-, mediumand long-term altering plans to fit with the rapidly changing environment to ensure target and deadline are met Ability to carry out impact analyses of system changes and manage change requests using a structured approach Capable of autonomous working Ability to deliver structured training users on new systems Ability to support operations with writing of test plans and test scripts to manage change safely Other Requirements Essential Able to work on both sites and to be flexible to meet the needs of the role Person Specification Education Essential Educated to post graduate level or equivalent experience ITIL Foundation qualification or experience in leading system change Degree is Biomedical Science or related speciality Experience Essential IT Systems management with multiple integrated system and in a complex stakeholder environment, preferably in Pathology or other clinical systems. Line management experience or equivalent Significant experience in laboratory systems administration, and end user support Production of quality documentation around systems implementation and operation Significant experience in Project delivery of complex clinical system or laboratory equipment. Desirable Experience of managing multiple hospital systems, preferably within pathology Infrastructure & networking management experience Experience of working with systems undergoing constant change, consisting of formal projects and 'BAU' changes Staff management Supplier Management Skills Essential Knowledgeable of IT systems management, best practice and relevant standard requirements Knowledgeable of information security, data protection, and best practice management of patient and clinical information. Excellent ability to analyse systems workflow and problem solve independently Ability to build relations with internal and external partners which are critical in securing service delivery and continuous improvement Production to complex system documents and standard operating procedures for technical and/or scientific teams. Communicates easily with all levels of staff Demonstrate the ability to plan over the short-, mediumand long-term altering plans to fit with the rapidly changing environment to ensure target and deadline are met Ability to carry out impact analyses of system changes and manage change requests using a structured approach Capable of autonomous working Ability to deliver structured training users on new systems Ability to support operations with writing of test plans and test scripts to manage change safely Other Requirements Essential Able to work on both sites and to be flexible to meet the needs of the role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Royal Marsden NHS Foundation Trust Address The Royal Marsden Hospital Sutton Sutton SM2 5PT Employer's website https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)