As a senior operative, you will be responsible for a specific team, ensuring that work is carried out to production targets, job specifications, and quality standards. You will assist the Supervisors and Operations Manager in maintaining the day-to-day operations of the site in line with customer requirements and Restore Scan policies and procedures. You will carry out these responsibilities whilst reporting any Information Security, Environmental, Health & Safety, and Quality incidents to your manager.
RESPONSIBILITIES
1. Ensure your team members are aware of their targets and motivate your team to achieve or exceed daily performance targets.
2. Closely monitor and report on team productivity, escalating if targets are not being achieved.
3. Report on identifying trends and instigating remedial action where necessary.
4. Assist with day-to-day activities of prepping, scanning, QA, and finishing to ensure client deadlines are met.
5. Set an example when maintaining the place of work to the highest standard, presenting a professional image to customers, clients, and peers.
6. Ensure all colleagues are adequately trained and briefed on operating equipment safely, efficiently, and correctly.
QUALIFICATIONS
1. Previous team leader experience in an office or production environment - preferred but not essential.
2. Team Leader skills - including motivating, dealing with performance issues, allocating work, etc.
3. Good communication skills - written & verbal.
4. Delegation.
5. Ability to establish good working relationships with colleagues.
6. Great attention to detail.
7. Basic computer knowledge.
BENEFITS
1. Life assurance scheme.
2. Employee Assistance Programme.
3. Annual Leave entitlement.
4. Pension %.
5. High street discount programme.
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