Business Support Officer
Scale 4 (£25,584 - £27,269)
37 hours, Full-Time
Permanent
Hybrid: Central House / Stopford House and homeworking
Application Deadline: 1st April 2025
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting: 3rd April 2025
Interview Date: 8th / 9th April 2025
Interview Type: Face to face
Your Role
An exciting opportunity has arisen to join Stockport family Business support team. This is a full-time position supporting professional colleagues in the Children with Disabilities team who are part of Children’s Social Care and Stockport Family.
As a Business Support Officer, you will support a team of Social Workers in their day-to-day role. The team you will be supporting manages cases for children with disabilities.
You will support your own team of Social Workers, as well as your Business Support colleagues in the wider Business Support team. This includes a varied number of tasks, including minute-taking, arranging passports and personal documents, and maintaining information on the Children's case management system to ensure records are accurate and up to date. You will work closely with the Social Workers and the families they support.
You will lead on organizing the agenda and minuting the weekly Resource panel for the team and inputting data into the case management system.
About You
This role offers a hybrid way of working, with a mixture of dedicated home and office-based time; generous employee benefits and an excellent opportunity to gain and develop skills in the Stockport family Business support Hub supporting Children’s Social Workers.
It is a demanding and reactive role that requires you to prioritize your workload daily, as well as communicate effectively with both your team and the Social Workers and their families. You need to be flexible and proactive in your approach and be able to become a key member of the Business Support team, providing excellent service to the Stockport Family Social Workers.
You will have strong organizational skills, be able to work independently and as part of a team, using your initiative to ensure key work is completed to meet statutory timeframes, and coordinate key programmes of work. Ideally, you will be a confident and experienced minute taker who can take accurate high-quality and professional minutes; however, training will be provided.
You will support process improvement projects by reviewing existing work processes and having the confidence to suggest improvements and embrace working collaboratively, to manage, influence and implement change, working flexibly and developing innovative approaches.
You should be computer literate and proficient in working with standard office IT applications including MS Office. You will be expected to learn how to navigate in-house ICT systems to work with data and information. You will work as part of the Business Support hub working with frontline Teams and will therefore have the ability to build effective working relationships.
Due to the nature of these roles, you will need emotional resilience as you will, at times, hear distressing information. Full support and training will be given to you as part of your induction and ongoing.
About Us
At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We are proud to be recognized under the Good Employment Charter as an organization committed to the wellbeing of our colleagues. As members of the charter, we have been recognized as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.
If you would like to find out more about the role please contact Natalie Dunworth, Team Leader or John Rowley, Hub Manager for an informal discussion about the role.
Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.
Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.
Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme
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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.
We want our employees to have a good work-life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.
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