Senior TechOps Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for an experienced Senior Technical Operations Engineer to adopt into DevOps and Agile philosophies within the Microlise group. Your key responsibilities will be to implement, maintain and upgrade the Microlise Managed Service / Hosted Product and Infrastructure, providing essential skills and advice to other areas of the business.
This is a broad role, where you will have the opportunity to work with Architects and Engineers within our 150 strong development team, whilst supporting the TechOps Manager and wider TechOps team!
What will you be doing?
Update and maintain, monitor and optimise on-prem infrastructure for performance, scalability and resilience and perform trend analysis and provide reports when required
Coordinate with Development and other departments to ensure these systems and records remain accurate and available
Plan & Develop automation workflows to streamline deployments, infrastructure management and security processes with dry run testing and complete roll back functionality
Analyse, diagnose and rectify system or service errors/faults as tasked or expected and be able to perform a Root Cause Analysis as part of an incident response
Act as an escalation point & medium for more junior engineers and provide technical support when required to all parties both internal and external
Work with vendors to ensure systems are performing optimally and produce detailed documentation for other engineers
Automatic enrolment to the Tech Ops on-call rota
What are we looking for?
Demonstrable experience within a DevOps role
Experience working within a software as a service-based environment and collaborating with DBAs, Site Reliability and Development teams
Solid understanding of Infrastructure as code (IaC) and automation practices such as Terraform, Ansible, PowerShell
Experience with monitoring/logging tools SolarWinds, Grafana, Elastic
Familiarity with security concepts such as Zero Trust, Identity and Access Management Vulnerability management, OWASP
Understanding of CI/CD pipelines
Familiar with Entra ID, AD, DNS, Azure
Ability to troubleshoot complex issues across various infrastructure platforms
Were looking for technical skills such as;
Microsoft Windows Server 2016-2025 -
Linux (RHEL)
Network Essentials
Entra ID/AD/DNS/DFS
Hyper-V Virtualisation
Automation Technologies (Terraform / Ansible / PowerShell)
Load Balancers (A10 is desirable)
Backup Concepts
Database knowledge (MS SQL, Postgres)
CI/CD Tools (Azure DevOps pipelines)
IAM - OAuth/SAML/OIDC
Credentials, Certificates, Secrets management
SolarWinds
Grafana
Elastic
Why Microlise?
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Supporting 14 of the UKs 15 largest retailers, we count household names such as JCB, Eddie Stobart, Carlsberg, Waitrose and Royal Mail as customers.
Proudly Midlands-based, Microlise has been privately-owned for thirty years. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
We believe in our culture, values and staff successes, take a look around our new careers page to see why our employees love Microlise
We believe in developing our staff and support our employees with their professional development goals
25 days holiday excluding bank holidays, increasing by 1 a year to 30 days
Recognition of service from your 1styear and other anniversaries
Free parking, tea, coffee and daily fruit
Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses
Free Costco membership
20% off EE mobile and line rental
Local discounts including Raleigh
Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!
Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team!
Recruitment Process
Interviews will take place whilst the advert is still live, via video conferencing; so dont delay getting your application in!
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