Workshop Controller – Required! OTE £35K+
Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.
Workshop Controller Role:
You will manage a busy and thriving workshop on a daily basis, overseeing Technicians. This position is responsible for all aspects of workshop daily management, including issuing work to technicians, managing tooling & equipment, and ensuring Health & Safety compliance.
Workshop Controller – Key Responsibilities:
1. Full responsibility for issuing work, considering workload and customer commitments as coordinated with the reception team.
2. Ensure workshop processes comply with retail, internal, and warranty guidelines.
3. Ensure all work is issued efficiently.
4. Oversee the issuance and progression of sales department preparation work.
5. Provide updates on work progress, highlighting potential issues and taking preventive measures to maintain customer satisfaction.
6. Maintain a comprehensive understanding of Health and Safety legislation.
Workshop Controller – Requirements:
1. Previous experience as a Workshop Controller or Service Manager is preferred.
2. Confidence and a strong understanding of workshop processes and team management.
3. Full driving license; any endorsements should be disclosed.
4. IT literacy; Kerridge knowledge is a plus.
5. Good numerical and administrative skills with attention to detail to ensure KPI accuracy.
Package:
OTE £35K+
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