OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.
Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.
As our clients’ single source partner for information management, we offer solutions that cover the full record lifecycle, including file storage; secure online access; data protection; This is an exciting opportunity and gateway into an Account Management career which is ideal for individuals wishing to further their commercial career within a fast-paced driven environment. This position will have responsibility for a book of business defined by SME clients which entails small to medium customer interaction (90%+) to be by phone and email with at least one will have or be expected to produce an annual revenue of €5. Accountabilities and Key Performance Indicators (KPIs)
Sales targets.
Sufficiency of sales pipeline.
accounts assigned to named account manager).
Client satisfaction (as measured via engagement surveys).
Implementation of price increases and, if required, negotiation of a mutually acceptable position.
Aged Debt - monitor and manage DSO across existing account portfolio to reduce debtor days. Develop and deliver account plans.
Full Salesforce and Sales Excellence Compliance.
Convert clients to OASIS contract minimum 3-year term (legacy acquisitions).
Develop and understand OASIS suite of digital products.
Support the Silver Team Client Leader in achieving top line growth and profitability targets through strong client relationships and pipeline management across current SME client base.
Managing the performance and activities through defined KPIs of all clients in Book of Business.
Monitor and measure performance against targets.
Developing, managing, and nurturing existing business partnerships and accounts to foster the companies positioning to increase volume and profit goals.
Actively manage and report on client surveys, outcomes and remediation.
Managing the performance and activities of the business against client SLA’s.
Comply with all company policies and all relevant data protection legislation to ensure our clients and team members’ sensitive and personal information is protected and processed in accordance with the law and our team members’ and clients’ rights under the legislation are fully protected.
Strong track record in building and managing accounts.
Strong sales, pipeline management and negotiation skills.
Proficiency in MS Office Suite and other applications.
Excellent task management and solutions skills, results orientated with a strong work ethic and demonstrated attention to detail.
Must be flexible and professional under pressure.
Excellent presentation, communication and report writing skills.
The Company is required by law (Immigration Act 2016) to have proof of right to work in the UK, prior to commencement of employment.
The Company confirm that our legitimate interests comply with GDPR and data protection.
Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL.