Head of Customer Experience role waiting to be filled
Venn Group have been approached by a Private Company, and would like to introduce the following available position:
Position: Head of Customer Experience
Location: Stockport, Greater Manchester
Length: Permanent
Salary: £40,000 - £55,000 DoE
Hours: 37.5 hours p/week
The role will predominantly involve:
* Facilitating the delivery of agreed service levels and KPI’s
* Improving and creating customer experience efficiencies
* Managing the end-to-end customer experience journey for the contracting population
* Implementing and sustaining compliance frameworks in the customer experience arena
The successful candidate will have management experience in a similar role. To find out more about this role or to apply, please contact Sophie Campbell on 0161 830 1830 or alternatively send a CV to SCampbell@venngroup.com.
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