Job Title: Deputy Director of Development
Client: Sidney Sussex College, Cambridge
Location: Sidney Sussex College with some hybrid working
Job Type: Permanent
Responsibilities
* Analyse and interpret a range of data to assess performance and effectiveness, provide strategic insight, and ensure appropriate acquisition and retention levels.
* Lead and strengthen all revenue operations, ensuring that gifts are processed, reconciled, and thanked in an efficient and accurate manner, and that gift agreements are completed for all donations over £5,000.
* Oversee the workload of the Database & Gifts Officer, Research & Data Officer, and Development Assistant to ensure efficiencies and management of priorities, and ensure compliance with College protocols and data laws, and ensure processes and communications conform to GDPR requirements.
* Direct and develop the database strategy; main contact for Blackbaud, our CRM provider to ensure efficiencies, utility and upskilling across the team.
* Adhere to best practice in prospect cultivation, solicitation and stewardship. This will involve collaboration with other development staff across the University in line with agreed principles and protocols.
* Support the Database & Gifts Officer/Research & Data Officer in producing the Annual Development Questionnaire and reports for the Development Director, Development Committee, College Council and the Governing Body.
Stewardship & Donor Relations
* Lead and strengthen the College’s stewardship programme and, working with the Data & Gifts Officer and Development Assistant, ensure that reports and other communications are sent to major donors in a timely manner.
* Oversee arrangements with other team members for targeted dinners/receptions/events, maximising existing events and College high tables among others, for major gift prospects and donors as part of cultivation and stewardship activities, including the 1596 Foundation, Master’s Circle, etc.
Legacies
* Lead and develop the strategy for legacy fundraising which seeks to generate circa 20% of the College’s annual philanthropic income.
* Proactively identify and approach prospective legacy donors, and respond to legacy enquiries, offering guidance and encouragement as appropriate.
* Co-ordinate the Lady Frances Sidney Circle event, to recognise and thank legacy donors during their lifetime.
* Design, produce and update a legacy brochure and other communications; update and maintain legacy pages on the Sidney website.
Fundraising
* Play a crucial role in ensuring that philanthropic income for the College’s core priorities rises in a steady and sustainable manner year on year.
* Build and manage a portfolio of 75-100 current and prospective donors and legacy pledgers, with capacity to donate or bequeath between £10,000 – £500,000.
* Writing bespoke proposals and gift agreements where required.
* Achieve an agreed annual meeting target (phone and/or face-to-face) and personal income targets.
* With the Development Director and team, develop and strengthen an articulated donor pipeline and prospect discovery for the office.
* Support the Director in developing a five-year major gift strategy that focuses on acquisition and retention, and increasing participation rates across targeted countries, ages, and subjects (among other segmentations).
Operational & Staff Management
* Deputise for the Development Director and manage the day-to-day running in the Development Director’s absence.
* Management responsibility for the Database & Gifts Officer, Research & Data Officer, and Development Assistant, along with other casual staff and interns.
* Ensure that the office runs smoothly on a day-to-day basis, that resources are best allocated and that systems and process are fit for purpose.
* Take minutes and actively contribute to the Development Committee, alongside representing the Development Director and the Development Office in general.
Other
* Identify and implement strategies to make efficiencies across all department activity.
* Regularly report activity and progress with the Development Director and facilitate team meetings.
* Regular liaison and integration with CUDAR’s fundraising team, and across other colleges.
* Attend events and represent the College in Cambridge and elsewhere in the UK and overseas, in a way which effectively promotes the College and enhances its reputation.
* Be part of the College’s appraisal scheme, undertake training as required, and be responsible for your own health and safety in the workplace.
* Undertake any other reasonable request or duties commensurate with your post.
Person Specification
Experience and Qualifications
* Demonstrable fundraising experience (trusts and foundations, legacies, major gifts or regular giving) within a charity, higher education or equivalent organisation; or experience in a customer relations or stewardship role working with high-net-worth individuals; or significant experience as a project manager.
* Experience of managing a small and diverse team and a deep understanding of the ‘hands-on’ approach needed.
* Good general level of education, including a degree or equivalent.
* Excellent communication skills, both oral and written.
* Experience of events organisation.
* [Desirable] Knowledge of databases, gift processing, and best practice for revenue operations, including tax-efficient giving and legacy fundraising in both UK and international markets.
Skills & Abilities
* Demonstrable leadership skills.
* Outstanding level of attention to detail and accuracy, and ability to deal with confidential matters and act with discretion.
* Capable of managing a diverse workload, often under pressure and to tight deadlines.
* Ability to think tactically about the relations between potential donors and fundraising goals.
* Ability to act independently and decisively on behalf of College when the situation demands.
* Exceptional interpersonal skills with the ability to liaise with people at all levels and backgrounds, combined with an understanding of social etiquette and cultural sensitivity.
* Capable of representing the College at the most senior level.
Attitudes
* Dynamic and proactive individual who inspires the confidence, enthusiasm, and support of colleagues, alumni and donors.
* Collaborative, team player.
* Adaptable, flexible and prepared to work non-regular hours and to travel.
* Be comfortable with arranging meetings and soliciting gifts.
* Have an interest in, and support for, the ethos and aims of Sidney Sussex College and higher educational fundraising.
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