E-commerce Co-ordinator
Epsom (2/3 days WFH)
£35,000 - £40,000 per annum + Benefits
About the Role:
Cast UK are seeking a dynamic and proactive Ecommerce Co-ordinator to oversee and optimise digital ordering solutions, including online ordering platforms, punchout catalogues, and EDI integrations. This role can lead to supervising a small team whilst continuing to collaborate across departments, and drive improvements to ensure an excellent user experience.
Key Responsibilities:
Monitor and maintain ecommerce platforms to ensure optimal functionality.
Manage customer onboarding for online ordering systems.
Address technical queries from internal teams and external clients.
Collaborate with development teams to troubleshoot and resolve issues.
Oversee the setup and configuration of new punchout services.
Work closely with the EDI and PIM teams to enhance platform efficiency.
Analyse ecommerce performance metrics to identify and implement improvements.
Deliver training sessions on ecommerce tools for internal colleagues.
Foster relationships with external service providers to ensure smooth operations.
Partner with cross-functional teams to optimise digital ordering solutions and enhance user satisfaction.What We're Looking For
5+ years in an ecommerce IT or marketing role, with hands-on experience in ecommerce platforms - SAP Hybris experience would be advantageous
Strong technical-functional knowledge of ecommerce systems and data ...