Job summary An exciting opportunity has arisen to join us as a Service Manager supporting the Urgent Community Response Services Directorate Management Team. We are a diverse workforce consisting of various roles within Clinical Practice and Operations, providing both acute and community-based care to our local population. Key Responsibilities Operational Support : Reporting to the Directorate General Manager (DGM), the post holder will support the Group Management Team in the day-to-day operational running of the Group services, including site management responsibilities across all SWBH sites. Strategic Management : Assist the directorates in the strategic management of access targets, ensuring that the services meet and exceed these goals. Resource Management : Manage designated areas to maximize income potential and ensure efficient utilization of resources. Essential Skills and Attributes Leadership : Ability to lead and support a diverse team across various sites. Strategic Thinking : Capable of strategic planning and management to meet access targets. Operational Efficiency : Focused on optimizing resource use and maximising income potential. If you are a dynamic professional with a passion for improving community healthcare, we encourage you to apply for this pivotal role in our team. Please note our team will be relocating to Oldbury Council House in October, this will be the main base for Single Point of Access and Virtual Ward. Main duties of the job Reporting to the Directorate General Manager (DGM), the post holder will be required to work across the Group to support the Group Management Team in the day-to-day operational running of the Group services, this will include site management responsibilities across all SWBH sites, supporting the directorates in the strategic management of access targets, day to day operational management support. He/she will have responsibilities for designated areas in which the post holder will maximise income potential and will support the management of resources to ensure efficient utilisation of these. About us Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. We have three newly emerging strategic objectives: Our People - to cultivate and sustain happy, productive and engaged staff Our Patients - to be good or outstanding in everything we do Our Population - to work seamlessly with our partners to improve live Date posted 30 October 2024 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Per Annum Contract Permanent Working pattern Full-time Reference number 381-CT-6596630 Job locations SWB NHS Trust Sandwell & West Birmingham Hospital Trust West Bromwich B18 7QH Job description Job responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails. Job description Job responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails. Person Specification Qualifications Essential Degree or has demonstratable experience within NHS Desirable Training expertise Microsoft Office ECDL or equivalent Management qualification, MBA or equivalent. Experience Essential Experience of leading projects Proven experience of change management ability Proven experience of service development. Recent general management experience in the NHS with, responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements. Desirable Development / implementation of Governance systems and procedures Person Specification Qualifications Essential Degree or has demonstratable experience within NHS Desirable Training expertise Microsoft Office ECDL or equivalent Management qualification, MBA or equivalent. Experience Essential Experience of leading projects Proven experience of change management ability Proven experience of service development. Recent general management experience in the NHS with, responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements. Desirable Development / implementation of Governance systems and procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sandwell and West Birmingham NHS Trust Address SWB NHS Trust Sandwell & West Birmingham Hospital Trust West Bromwich B18 7QH Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)