Senior Operations Technician
Apply locations Ely time type Full time posted on Posted 3 Days Ago time left to apply End Date: December 25, 2024 (11 days left to apply) job requisition id R29328
Salary: Circa £37,000 depending on skills and experience and business use of company van
Permanent: Full Time, 37 hours per week
Location: Ely and surrounding areas
What you will be doing?
Reporting directly to the Operations Support Manager, you will work with other teams to drive continuous improvement across our Treatment Works and Pumping Station Assets. Providing technical support, expertise, and advice to deliver effective and efficient operations of Water Recycling Operations resources, processes, assets, and systems.
As part of your role, you will identify, implement, and share improvements to facilitate effective and efficient operation of the Water Recycling Operations process, working closely with relevant teams to deliver efficient solutions to operational issues. This will include coaching and supporting in the development and performance management of Technicians.
Key tasks include:
* Develop, encourage, and foster good and safe working practices and work in accordance with the Company’s safety rules at all times.
* Lead on investigation of safety, operational, and customer issues associated with Water Recycling Treatment and Pumping Station processes and liaise with relevant stakeholders to deliver the most cost-effective solution whilst balancing the needs of the customer.
* Manage available resources to minimise compliance or pollution incidents due to loss of service or asset failure.
* Assist management with completion of reports and lessons learned/storyboards following incidents to minimise business risk and ensure best practice across teams.
* Drive continuous improvement of process and service through implementation of new ideas/equipment.
* Provide expert support to monitor and coach field resources in techniques/equipment used for the service and maintenance of treatment processes and assets.
What does it take to be a Senior Operations Technician?
* Full driving licence.
* Demonstrate experience and awareness of Health and Safety within an operational environment.
* Ability to adapt communication style (both written and verbal) to suit a wide range of internal and external stakeholders.
* Demonstrate customer service skills and ability to deal with customers in an empathetic and professional manner.
* Knowledge or understanding of wastewater systems and processes would be beneficial.
* In this role, you must be able to work within a confined space and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV).
As a valued employee, you’ll be entitled to:
* Personal private health care including physiotherapy.
* 24-hour Virtual GP service for you and your household.
* 25 days annual leave – rising with length of service.
* Competitive pension scheme – Anglian Water double-matches your contributions up to 6%.
* Bonus scheme.
* Flexible benefits and working culture to support your wellbeing and lifestyle.
* Life Assurance at 8 times your salary.
* Personal Accident cover – up to 5 times your salary.
* Lots of great discounts!
* Paid time off when you’re physically and mentally unwell.
* An excellent Family Leave package – to help you support your family including enhanced maternity, paternity, and shared parental leave policies.
Inclusion at Anglian Water
Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women’s Utility Network.
Closing date: 24/12/2024
Interview dates: Interviews to commence in the new year.
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About Us
We are committed to reflecting the diversity of the communities we serve in both our workforce and our supply chain partners to help us understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.
We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
To apply, you’ll need your up-to-date CV; we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.
If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS check, as well as your right to work in the UK.
Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
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