We are looking for a dynamic and inspirational individual to support our London Anchor business, spa and team.
Situated in the heart of central London, Lush Spa Oxford Street is brimming with opportunities, and with a fresh new look, there's no better time to develop this part of the business further!
You'll be leading an incredible team of 7 talented and experienced Spa Therapists, dedicated to our clients' journey and growing Lush Spa presence in London.
With a company focus on management development, profitability and making the most of every treatment room, we're looking for a Spa Manager that can innovate new ways of maintaining the magic of the Lush Spa whilst strengthening and sustaining the business.
As part of the Lush Spa Oxford Street management team, you'll be supporting our current core team alongside developing the skills of our newest team members.
A passion for business building is a must as you'd be responsible for spotting opportunities on a daily basis as well as building strategies to drive the business forward and increase sales.
We're looking for a Spa Manager who understands that people are at the heart of what we do, ensuring our space is a nurturing place for our clients and team.
This is a unique opportunity to manage a Lush Spa in a city which boasts a secondary location in Covent Garden, as well as our Studio Spa located in Soho.
You'll be joining a trifecta of spa powerhouses, dedicated to building Lush Spa in our capital city.
Key Details:
* Closing date: Wed 12th of March
* Interviews: Wednesday 2nd of April
* Pay: £32,300
* Location: You will work at the Lush Spa Oxford Street, which will be your usual place of work. From time to time you will be required to work away from the shop, including training and meetings both around the UK and Ireland, which may mean overnight stays away from home.
* Hours: You are contracted to work 40 hours per week over five days. You can organise with your store manager which days and hours work best, considering your spa's peak trading times and being flexible to the needs of your business.
* Treatment training: You will participate in a 6-week paid training at our Spa Training Centre in Poole, Dorset where you will learn how to perform our core treatments. Travel, accommodation and expenses are covered by Lush. Dates will be discussed at interview.
Essential Skills and Experience:
* Proven experience managing a spa or similar environment, with a strong track record in driving sales and exceeding targets. Or a lengthy tenure in Lush spas, progressively advancing from a therapist role, taking on more responsibility.
* Passionate about educating and empowering others through training and development initiatives.
* Exceptional leadership and team management skills, with the ability to motivate and inspire others.
* Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service.
* Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
* A genuine passion for Lush products and values.
* Proven experience in delivering exceptional luxury Spa treatments.
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