We have a new and exciting opportunity available for a Learning and Development Co-ordinator tojoin our award-winning, rapidly expanding organisation. This is a full-time, permanent position based at our head office in Runcorn, Cheshire. In return, you will receive a competitive salary between £25,000 - £28,000 per annum depending on experience. There is also a benefits package in addition to your salary.
DCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection and High Court Enforcement. Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth.
Working alongside our sister company DCB Legal ,who themselves are the largest bulk litigators in the UK, we have created an end-to-end debt recovery and litigation service, which is second to none.
As a Learning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You be at the forefront of ensuring our commitment to excellence.
Benefits you will receive:
Salary £25,000 - £28,000 per annum.
Hours of work 09:00 - 17:00
Monday Friday schedule (36.5 hours per week)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch
Company social events
Full training provided
Career development and progression opportunities
Rapidly expanding multi-functional operation
Key Responsibilities as a Learning and Development Co-ordinator :
Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.
Creating engaging training materials, including e-learning modules and presentations.
Evaluating the effectiveness of training programs and making necessary adjustments.
Maintain an accurate training log and skills matrix with a full audit trail.
Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.
Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.
Build collaborative relationships with internal stakeholders to identify departmental training needs.
Develop new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.
The successful Learning and Development Co-ordinator will have:
1+ years of experience in training and development (desirable)
Excellent presentation, communication, and interpersonal skills.
Strong organisational skills.
Proficiency in MS Office applications.
The ability to work effectively as part of a team, as well as independently.
If you have the skills and experience in becoming our Learning and Development Co-ordinator, please click apply today! We look forward to hearing from you!
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