Job Description
Contract Manager
Salary: Up to £75k
Location: Oxford
We are seeking a Contract Manager to join the team on a permanent, full-time basis (40 hours per week). You will play a crucial role in maintaining the operational integrity of the facility, ensuring the seamless functioning of all building systems, including HVAC, clean rooms, laboratories, and office spaces. This is a Total Facilities Management (TFM) contract, which also covers cleaning, catering, and grounds maintenance.
Key Responsibilities:
* Manage the financial performance of the contract
* Ensure the team meets Service Level Agreements (SLAs)
* Oversee safety, health, environment, and quality (SHEQ) requirements, ensuring a safe workplace through risk management and proper procedures
* Administer a Permit to Work system in line with client and company standards
* Perform regular audits for legislative compliance and escalate issues as needed
* Ensure maintenance and reactive tasks are completed and documented using the CAFM system
* Ensure the cleaning team adheres to Good Manufacturing Practices (GMP) standards
* Maintain a strong commercial understanding of client needs and deliverables
* Foster positive collaboration with the operational team to drive performance and improvement initiatives
* Attend monthly contract performance meetings and ensure actions are followed through
* Drive revenue growth and cost-saving measures in collaboration with operational teams
What We Offer:
* Competitive salary, car or car allowance, bonus, and benefits package
* 25 days annual leave (+ public holidays)
* Life cover (2x annual salary)
* Employee discount schemes with major brands
* Gym membership discounts
* Cycle to work and holiday purchase schemes
* Professional development opportunities and personalised support programs
* Employee referral rewards
* Access to employee networks supporting diversity and inclusion
* 24/7 Employee Assistance Program and mental wellbeing resources
Requirements:
* Full, clean driver’s license
* Recognized industry qualification in hard services
* Experience managing TFM contracts within controlled environments
* Familiarity with CAFM systems to manage engineering teams
* Proficiency in Microsoft Office suite
* Strong client relationship skills
* Willingness to participate in out-of-hours on-call rota and occasional late work