The Opportunity
The Account Manager is the ambassador and representative of Puig in our stores and forms the connection between our Brands and our Customers. You will oversee a portfolio of clients, develop new business from existing clients and actively seek new sales opportunities. To be successful in this role you will deliver a unique experience every time to our customers, anticipating their needs and exceeding their expectations. As a Puig Account Manager, you will increase the brand awareness and build customers loyalty, whilst maintaining the standards and expectations of the store group retailer you will be working in and thereby achieving sales targets whilst promoting Puig brands.
You will develop relationships with cross-functional internal teams and key stakeholders of your business, not limited to the VM Team, HR Team, Education Team, Brand Managers and Key Account Managers, to improve the entire customer experience. Each Store group has its own individual and unique Service Standards that you will be expected to deliver every time and you will achieve this by working closely with the Store Manager, Department Manager and the Competitors within your marketplace.
We'd love to meet you if you have...
1. Previous experience in a Sales Consultant / Advisory role/ Account Manager role.
2. Ideally, previous experience within the Fragrance, Beauty, Fashion, Luxury Goods or FMCG industry
3. An agile and fully flexible to support the business needs and operations at weekends, evenings and during peak trading times
A few things you'll love about us...
4. An entrepreneurial, creative and welcoming work culture
5. A range of learning and development opportunities
6. An international company with plenty of opportunities to grow
7. A competitive compensation & benefits package
8. Company events and well-being initiatives
9. Employee discount on our products