A vacancy has arisen for an enthusiastic Clinical Support Worker to join the Diagnostic Imaging Team at Bognor War Memorial Hospital. The post involves supporting the Radiographers and maintaining departmental workflow on a daily basis, preparing and assisting patients in advance of their X-ray or Ultrasound clinics and chaperoning patients during a range of examinations. Patient care and maintaining dignity and privacy is essential part of this role so experience in a previous healthcare setting is essential.
The post will also involve administration duties when required assisting at the imaging reception desk, making appointment bookings and dealing with patient enquiries.
Daily and weekly duties include ensuring that the rooms are prepared for examination and cleaned after use, keeping cleaning records and maintaining and ordering clinical supplies to ensure availability and suitability of stock at all times.
Training will be provided for the essential IT Radiology and ordering systems used regularly in department - good computer skills will be essential.
Main duties of the job
1. To support the Radiographers and administrative staff in the execution of their daily duties by maintaining the workflow in the department.
2. To prepare and assist patients in changing for their examination.
3. To correctly identify patients and ensure that they are ready in timely manner in advance of their examination observing patient dignity and privacy.
4. To chaperone the patients during ultrasound examinations with Consultants and Sonographers.
5. To ensure that the X-ray and Ultrasound rooms are prepared for use before each examination including cleanliness of patient areas and equipment, documenting daily.
6. To monitor clinical supplies regularly and to order replacements to ensure that stock levels are adequately maintained.
7. To assist the administrative team in registering and booking patients onto the CRIS/Clear Flow system on the imaging reception desk.
8. To deal with enquiries and bookings on the telephone.
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
* Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support.
* Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county.
* Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options.
* Excellent training and development opportunities.
* Cost-effective workplace nurseries in Crawley, Hove and Brighton.
* EMBRACE, Disability and Wellbeing, LGBTQIA+ and Religion Spirituality and Belief staff networks.
* Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces.
* Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA).
* Located in stunning Sussex, with easy access to the South Downs and the coast.
* Access to a wide range of benefits and discounts for NHS staff.
Person Specification
Qualifications and/or Professional Registration
* Education to GSCE level including maths and English or equivalent.
* Relevant additional qualifications - for example - First Aid.
Experience
* Working within the Hospital environment.
* Dealing with the general public, patients relatives and carers.
Skills and Knowledge
* Good IT skills including Microsoft Office.
* CRIS and PACS radiology systems.
* Organisational skills.
* Time Management and ability to prioritise.
* Able to communicate effectively and professionally.
* Able to organise own workload and identify tasks in advance.
* Applications and ability to learn new systems.
* Understanding of Health and Safety.
* Stock ordering.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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