Thorn Baker Industrial Recruitment are looking for an experienced Client Services Manager to work for a POS/POP/Print manufacturing business based in Leicester.
This position is a straight permanent position.
The Job:
* Working Monday to Friday 8am-5pm with a 4pm finish on a Friday.
* Salary is negotiable depending on your experience.
* You will be required to deliver outstanding customer service through excellent communication and attention to detail.
* On a daily basis, you will be required to manage new client briefs, understand them and prepare them for processing within the business.
* You could be dealing with multiple briefs at any one time, which can involve estimating, development, manufacturing and despatch phases.
* Keeping your clients fully informed of progress is essential.
* You will be involved in all aspects of the project cycle from start to finish.
About You:
* Previous experience in either a POS or POP or Print background is preferred.
* Experience in either a Client or Customer Service based role as a manager or an account manager who is looking to progress.
* Have good interpersonal skills.
* Have excellent time management/multi-tasking skills and able to prioritize effectively.
* Have excellent reporting skills.
* Have excellent IT skills (MS Office).
* Be comfortable building and maintaining effective client and internal relationships.
* Have exemplary levels of attention to detail.
* Have strong written and verbal communication skills.
* Be target driven with an ability to work independently and efficiently.
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