Job Title: Client Onboarding Assistant Location: Mid Cornwall, UK Salary: Competitive, dependent on experience About Us: Our client, a respected family-run business in Mid Cornwall, is seeking a proactive and highly organized Client Onboarding Assistant to support their Onboarding Manager. This is an exciting opportunity to be part of a close-knit team dedicated to delivering exceptional service to clients. If you're computer literate, articulate, and skilled at multitasking, this role could be perfect for you. Key Responsibilities: Assist the Onboarding Manager in the end-to-end client onboarding process, ensuring a seamless experience for new clients. Communicate effectively with clients to gather necessary documentation and information required for onboarding. Verify client information to ensure compliance with internal and external regulations. Maintain accurate and up-to-date client records in company systems. Coordinate with internal teams to ensure clients are set up with the correct services and receive prompt resolutions to their queries. Monitor onboarding timelines and provide status updates to the Onboarding Manager and other relevant parties. Suggest improvements to streamline the onboarding process and enhance client satisfaction. Ensure a professional, friendly, and efficient onboarding experience for all clients. Key Requirements: Strong computer literacy, with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn new systems. Excellent written and verbal communication skills, with an articulate and professional demeanor. Proven ability to multitask and prioritize tasks effectively in a fast-paced environment. Exceptional organizational skills and keen attention to detail. Proactive problem-solving abilities and a customer-focused attitude. Experience in a similar administrative, onboarding, or client-facing role is desirable but not essential. Why Join Us? Be part of a supportive family-run business with a welcoming and collaborative team environment. Receive comprehensive training to equip you for success in your role. Enjoy opportunities for personal and professional growth within the organization. Work in a beautiful Cornwall location, close to home. How to Apply: If you're a detail-oriented individual with a passion for client service, we’d love to hear from you. Please send your CV and a cover letter outlining your qualifications and experience to [email address]. Join a company that values dedication and excellence