Job Description
Technical Facilities Manager Position in Cambridge, UK
This is a full-time, site-based role with responsibility for facilities operations across multiple sites in the UK.
Main Responsibilities
1. Leadership & Client Engagement
* Provide effective leadership and direction to the facilities team across all assigned locations.
* Build strong relationships with clients and key stakeholders to understand their needs and priorities.
* Deliver contracted services while maintaining high client satisfaction levels.
* Liaise with environmental health, safety, and quality programs.
2. Financial Management
* Oversee budgets for all sites under management.
* Conduct forecasting, accruals, and reporting activities to align with client objectives.
* Drive financial performance and cost-efficiency while meeting KPIs and contractual obligations.
3. Operations Management
* Manage hard and soft services delivery across client-owned and leased facilities.
* Critical business infrastructure maintenance to minimize downtime and mitigate operational risks.
* Create SOPs and MOPs for work on critical infrastructure.
4. Procurement & Contract Management
* Value for money through robust supplier management and performance measurement.
* Re-procure services for cost or performance improvements.
5. Risk, Compliance, & Health & Safety
* Ensure compliance with legislative, client, and internal health, safety, and environmental standards.
* Maintain governance by adhering to client policies and service-level agreements (SLAs).
* Proactively identify and manage risks to ensure quality service delivery.
Candidate Requirements
* Essential Skills & Experience:
o Proven multi-site facilities management experience, including hard and soft services.
o Strong leadership and organizational skills, managing diverse teams and stakeholders.
o Deep understanding of building M&E systems and critical infrastructure.
o Financial acumen, budget management, forecasting, and reporting.
o Proficiency in Microsoft Office and CMMS and finance systems.
o Excellent problem-solving and project management capabilities.
* Desirable Skills & Qualifications:
o Membership or qualifications with IWFM or IOSH.
o Experience in energy management, sustainability programs, and corporate social responsibility initiatives.
* Qualities & Attributes:
o Strong interpersonal and communication skills to build relationships at all levels.
o Client-focused, proactive, and solutions-oriented approach.
o Ability to work flexibly, including occasional unsociable hours or travel when required.
o A forward-thinking mindset to innovate and identify continuous improvement opportunities.