Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about?
As part of our Retail team, you’ll be joining our store in Cardiff, as our Stock Assistant on a permanent, part-time basis. Stock availability is essential to delivering our customer promise, with a core service being fulfil from store which seamlessly enables our customers to access different options and sizes from any store location in the UK, and have it delivered directly to them within days. This role will lead our stock control, including the fulfil from store activities, ensuring that we meet our customers expectation on stock availability.
What you’ll be doing
1. Processing stock deliveries, ensuring all items are pre-retailed to the highest standard
2. Ensuring new lines and replenishment are placed on the shop floor as priority following delivery
3. Managing timely replenishment of stock throughout the day, ensuring size availability is always maintained
4. Processing stock recalls back to the warehouse in line with our stock returns standards and policy
5. Processing Fulfil From Store picks and preparing them for collection, ensuring that our company find rate target of 90% is achieved
6. Completing Inventory scans daily and maintaining stock file accuracy through regular adjustments
7. Completing Collect In Store Parcel audits and supporting with Collect In Store parcel collections and returns
8. Supporting faulty stock management and returns
9. Ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage
What you’ll ideally bring to the role
10. Previous stockroom or stock handling experience
11. Good written and verbal communication skills
12. Excellent attention to detail
13. A passion for premium or luxury product
14. Previous experience in a customer-facing environment
15. Flexibility and ability to adapt to changing priorities
16. Ability to work in a fast-paced retail environment
17. Have excellent communication and interpersonal skills
18. Have excellent organisational and decision-making skills
19. Be a team player
What we’ll do for you
20. Seasonal business wear allowance
21. Generous employee discount
22. Rewarding commission structure
23. Wellbeing and financial support through our Employee Assistance Programme
24. Low monthly cost health support through our medical cash plan
25. Fitness discounts
26. Family friendly policies including enhanced parental pay
27. 23 days annual leave, increasing to 25 days after 2 years’ service
28. Employee referral scheme
29. Career development opportunities