Job overview
You should be able to provide a comprehensive and quality medical secretarial service to a team of Consultant Oncologists and associated supporting clinical staff, supporting the efficiency of front-line services.
Co-ordinate clinic management, manage and prioritise workload, liaising closely with other medical secretaries within the department and allied services.
Co-ordinate referrals and new appointments and liaising sensitively with patients. Providing first point of contact to the Consultants office, requiring emotional resilience for the sensitive nature of the department and organisational skills needed to co-ordinate visiting consultant workload.
To be the named point of contact when colleagues are on leave.
Main duties of the job
1. Organising consultant clinics
2. Word processing and audio typing
3. Patient - consultant liaison
4. Sort incoming postal and electronic mail
5. Communicate with external trusts for patient care
6. Cover for colleagues annual leave
7. Various office duties (photocopying, printing, answering telephone calls etc)
8. NEW - ability to work efficiently from the office, or from home.
Working for our organisation
Why colleagues think we are
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Person specification
Education & Qualifications & Training
Essential criteria
9. Educated to English GCSE or equivalent.
10. RSA typing qualification or proven experience
Desirable criteria
11. Knowledge of medical terminology is highly desirable (AMSPAR).
Experience
Essential criteria
12. Experience of secretarial/administrative work.
13. Experience of word processing and audio-typing.
Desirable criteria
14. Experience of customer care to provide sensitive and professional service to patients and colleagues, both internal and external.
15. Experience of managing a discrete body of work to ensure timescales are met.
16. Experience of working within the NHS/GP Practice.
Skills, Abilities & knowledge
Essential criteria
17. Excellent keyboard skills are required to ensure provision of an efficient and accurate service to patients and medical staff.
18. Medical Terminology knowledge would be an advantage.
19. Clear and concise verbal communication to ensure accuracy of information being required or transferred.
20. Ability to work under pressure and meet timescales.
21. Able to work on own initiative and as part of team to ensure cross cover of all aspects of work are covered.
Desirable criteria
22. Knowledge of Trust systems for the day-to-day administration.
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
I f you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges