Job Description
Escapade: Life on the Fast Lane
Escapade is a premium destination offering contemporary dining, wellness, and events. Our 60 modern residences and Clubhouse provide a luxurious stay. Enjoy our grill restaurant, bar, in-room dining, rooftop deck, spa, pool, and gym. Experience the thrill of motorsport at our unique location.
About the Role
As Deputy General Manager, you will play a pivotal role in leading our operations team to deliver an extraordinary guest experience. You will be responsible for building and maintaining a culture of excellence, ensuring our team operates efficiently and effectively.
Key Responsibilities:
* People Development: Foster a culture of accountability, provide regular coaching and mentorship, and lead training initiatives.
* Process Improvement: Finalise departmental SOPs and event operation manuals, drive a zero-defect approach to health and safety, and ensure adherence to high standards of service.
* Operational Excellence: Manage daily operations, oversee team performance, and ensure smooth running of all departments.
* Team Leadership: Motivate and inspire your team to achieve exceptional results, onboard new team members, and build a strong sense of camaraderie.
Ideal Candidate:
* Proven experience in a similar role within a premium hospitality or leisure environment.
* Strong leadership skills and ability to motivate and inspire teams.
* Excellent organisational and time management skills.
* Passion for delivering exceptional guest experiences.
* Strong communication and interpersonal skills.
Join the Escapade Team
If you are a dynamic and results-oriented individual who is passionate about creating unforgettable experiences, we invite you to join our team.
Learn more about Escapade at https://escapade.silverstone.co.uk/