Join Arriva Bus as a Content and Social Executive and play a pivotal role in shaping our communications strategy across the UK The Role As a Content and Social Executive, you'll drive the development and implementation of our communications strategy, focusing on engaging content that resonates with our customers. From ideation to execution, your creativity and expertise will enhance customer relationships, strengthen brand awareness, and support targeted marketing campaigns. Key Responsibilities Create and deliver impactful content across digital and social channels, ensuring effectiveness through stakeholder collaboration. Execute the content plan in alignment with the Head of Digital Marketing and Head of Marketing. Utilize media tracking tools to monitor sentiment, engagement, and key metrics, reporting on performance against KPIs. Develop and implement targeted campaign content, supporting the overall marketing strategy. Stay ahead of trends in content marketing channels, tools, and applications, sharing insights with the team. Manage multiple social media platforms, including Twitter, Facebook, Instagram, TikTok, and others, to maintain consistent engagement. Support other communications projects as required by leadership. What We’re Looking For Proven experience in a customer-focused, B2C marketing environment, with an emphasis on social media. Strong knowledge of content trends, best practices, and full mix marketing strategies. Experience using campaign monitoring and management tools. Exceptional written and verbal communication skills. Confidence in engaging with stakeholders at all levels. Passion for customer communications with a drive to continually grow and develop in the field. Understanding of both digital and offline marketing channels, with a focus on content deployment. Why Join Us? At Arriva Bus, you’ll have the opportunity to shape our customer experience and make a meaningful impact on our brand. Bring your creativity and enthusiasm to a role where you’ll be empowered to innovate and succeed. Ready to take the next step in your career? Apply today and become a key part of the Arriva Bus team