POSITION SUMMARY
Explore our very big world
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At you.
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
1. Complete regular walkrounds to ensure the building is secure
2. Run end of day reports to close the days business results
3. Process guest check-ins, assigning rooms and activating room keys
4. Answer, respond to and process all guest calls, messages, questions or concerns
5. Process check-outs and resolving any disputed charges
What we’re looking for
6. A night owl, ideally a person used to working nights
7. A warm, people-oriented demeanour
8. A team-first attitude
9. Positive outlook and outgoing personality
10. Flexibility, problem-solving skills and multi-tasking ability – the team is smaller on nights which results in quick thinking, decision making and working together
Perks you deserve
In addition to an hourly rate of £13.71, ensuring you are paid for every hour worked., we’ll support you in and out of the workplace by offering:
11. Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
12. Meals - Tasty and Varied Meals in our Associate Dining Facility
13. Uniform & dry-cleaning service
14. Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
15. Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
16. Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
17. Pay - Annual Performance Related Pay Review
18. Health - Cycle to work scheme
19. Pension & Life Assurance
20. Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
21. Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
22. Develop and Grow - Comprehensive Training and Development programs
23. Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
24. Celebrate - Awards and Recognition Celebrations
25. Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends with shifts overnight from 10pm – 7am - do you need flexibility in your life? We are happy to discuss this with you!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.