A fabulous B&I location in Derby for a leading Railway Technology business, catering for approximately 900 people daily. We offer breakfast, lunch, grab & go, and high-end hospitality. This is a Monday to Friday operation. Additional benefits of this location include great transport links and proximity to the M40.
We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Derby.
This role will involve working closely with the catering team and the operations manager to ensure that day-to-day catering and hospitality are delivered to a high standard. You will be experienced in a similar role and will manage the financial budget for the location.
Job Summary:
* Lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site, liaising with the centre for internal or external hospitality events.
* Deliver both the client-agreed budget and the company annual budget.
* Develop and implement the members and staff dining and hospitality facilities across the site, ensuring quality of food and customer service standards are maintained.
* Prepare, comment, and report on the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
* Develop each area of the catering offer in line with client expectations and budgetary constraints.
* Manage the day-to-day operations of all catering facilities throughout the year.
* Assist in departmental changes by setting standards and motivating staff.
* Liaise with members and clients to ensure their requirements are met.
* Deliver food services operations as directed by the Operations Manager.
* Create and nurture an environment that emphasizes motivation, empowerment, teamwork, and a passion for service.
* Provide excellent food and customer service, responding proactively to customer needs.
* Develop the food offer in line with current market trends and company values.
* Ensure age-appropriate food is available and special dietary requirements are met.
* Establish and maintain collaborative relationships with all departments.
* Ensure compliance with all Food & Beverage policies, standards, and procedures.
* Maintain and develop service standards in all dining areas.
* Have full knowledge of the Clients' Safeguarding, Health & Safety, Fire, and Accident reporting procedures.
* Carry out effective induction, review, and development plans for staff.
* Support rehabilitation activities as required by the centre.
* Undertake any reasonable duties related to the effective operation and development of commercial areas.
Minimum Requirements:
* Proven experience of delivering excellent food standards.
* Hands-on Catering Manager experience leading food production and service.
* Proven ability to communicate with clients and deliver agreed objectives.
* High level of communication skills, including reading, writing, and listening.
* Customer service skills with a proven track record of achievements.
* Ability to work as part of a team.
* Analytical/critical thinking skills.
* Excellent interpersonal skills.
* Proven ability to manage a team and motivate staff.
* Flexibility to work according to business needs.
* Good understanding and use of verbal and written English.
* Similar experience in a customer and/or food preparation environment is essential.
* Hold a recognized cooking qualification such as City & Guild 706/1 & 2 or equivalent.
Benefits:
* Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
* Free meals on duty.
* Volunteers leave – up to one day per year.
* Enhanced maternity, paternity, and adoptive leave.
* Cycle to work scheme.
* Recommend a friend bonus.
* Unrivalled individual training and development.
* Well-established apprenticeship programme.
* Team & company social events.
* Employee assistance programme.
* Workplace pension.
* Excellent career progression within a leading independent contract caterer.
About Us:
Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. We value our clients and our people as paramount to our daily success.
All applicants must demonstrate the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks:
We actively encourage applications from candidates from diverse backgrounds and strive to develop a culture of growth and inclusion. We invite applications from under-represented groups, believing that greater diversity leads to exceptional results and a better working life.
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