Domiciliary Care Branch Manager - Domiciliary Care Management experience within a domiciliary care setting is essential Location: Sudbury Salary: up to £42,500 per annum Excellent Bonus Scheme Position: Domiciliary Care Branch Manager Hours: Full time, Permanent Care types: Companionship / Home Help / Hourly Care / Essential Daily Support Benefits: Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. Plus a reimbursed enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. Full DBS disclosure fully paid for Paid breaks Excellent performance related bonus You will be rewarded with bonuses as the branch hours increase 25 days annual leave plus bank holidays entitlement Consistent support from a dedicated Head Office Team Company Pension Scheme Employee Wellness Health Assured Benefit Program Employee Benefits & Discount Scheme More You will have: Minimum NVQ Level 4/5 in Health and Social Care, or equivalent Previous management experience within a domiciliary care setting is essential Excellent business acumen with a strong desire to develop and grow the service Comprehensive knowledge of CQC standards Good leadership skills with the ability to communicate effectively Full UK driving licence Key responsibilities: Provide strong leadership to the branch staff, fostering a positive and supportive work environment. Recruit, train, supervise, and evaluate branch staff members, including caregivers, nurses, administrative staff, and other personnel. Set clear performance expectations and goals for staff members and provide regular feedback and coaching to support their professional development. Oversee the day-to-day operations of the home care branch, including scheduling, client intake, care planning, and coordination of services. Ensure compliance with all relevant regulations, policies, and procedures governing home care services. Monitor key performance indicators (KPIs) and financial metrics to track the branch's performance and identify areas for improvement. Build and maintain positive relationships with clients and their families, ensuring their needs and preferences are understood and addressed. Conduct client assessments and develop individualized care plans in collaboration with clients, families, and healthcare professionals. Address any client concerns or complaints promptly and effectively, ensuring high levels of client satisfaction. Develop and maintain relationships with referral sources, such as hospitals, physician offices, and community organizations, to promote the services of the home care branch. Participate in community events and activities to raise awareness of the branch and its services and to build connections with potential clients and partners. Implement quality assurance processes to ensure the delivery of high-quality care services in accordance with industry standards and best practices. Conduct regular audits and inspections of client care records, caregiver documentation, and operational procedures to identify areas for improvement and ensure compliance with regulations. Develop and manage the branch budget, including revenue projections, expense management, and resource allocation, to ensure financial sustainability and profitability. Identify opportunities for revenue growth and cost savings through effective resource utilisation and business development efforts. Identify and mitigate risks related to client care, staff safety, and regulatory compliance through proactive risk assessment and management strategies. Ensure that staff members are trained on safety protocols and emergency procedures and that appropriate measures are in place to address potential risks and emergencies. Stay informed about industry trends, developments, and best practices in home care services through ongoing education, training, and professional networking. Encourage and support the professional development of staff members through training opportunities, certifications, and career advancement pathways. Company information: This company have won many accolades and awards over the years from homecare.co Top 20 Awards, now for multiple years running as well as Disability Confident Committed. One of the leading Care Providers in the region, rapidly growing Rated CQC 'Good', 9.8 on homecare.co How to apply if you are an Domiciliary Care Branch Manager with experience in Domiciliary Care: For more information please contact Lily Chandler on 07392085289 Please note we only advertise a small amount of our vacancies. RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER / DEPUTY MANAGER / CLINICAL DEPUTY MANAGER / HOME MANAGER / CARE HOME MANAGER / CLINICAL LEAD / CSM / CLINICAL SERVICES MANAGER / HEAD OF CARE INDHEAL