A dynamic company is seeking a French or German speaking Customer Service Executive to be working from their office in Cheshire. This newly created position focuses on supporting customers across Europe, requiring fluency in German or French, with additional European languages considered a strong advantage.
Your responsibilities will include:
Respond promptly to customer inquiries and on-board new clients
Provide excellent service to convert quotes into sales
Identify tailored solutions to drive revenue growth
Build strong client relationships to enhance satisfaction and retention
Manage orders, issue invoices, and follow up on payments efficientlyAbout you:
The ideal candidate is fluent in German or French, has strong communication skills, is organised, detail-oriented and is proactive. They bring experience in customer service, administration, and sales, alongside proficiency in IT tools like CRM systems and Microsoft Office. You are required to work full time from their office in Cheshire.
Profile:
German or French to mother tongue standard with fluency in English
Previous experience in customer service and administrative roles
Excellent communication and active listening skills
Sales-oriented mindset with keen attention to detail
Energetic, flexible, and proactive approach
Competent in IT tools, with experience using CRM systems and Microsoft OfficeTo apply, please send your CV in English and in Word format to Ismael.
languagematters is acting as an employment agency in relation to this vacancy