We have an exciting opportunity for a Sales Support Administrator to join our team in Coventry.
About Us
Jurni are the industry’s leading minibus experts that schools, colleges and academies trust and love. The Jurni Minibus Team have over 20 years combined experience providing customers with all the expertise and dedicated support they need.
This is a full-time permanent role based in Meriden. As a Sales Support Administrator, you will deal with new and existing customers, supporting them with their new vehicle experience.
Responsibilities
1. Manage customer accounts, answering any queries and dealing with client enquiries about credit terms, products, prices, and availability on an ongoing basis.
2. Be responsible for the administration of the accounts, ensuring the collation of up-to-date information promptly.
3. Process and submit client credit proposals to our finance partners.
4. Produce customer order forms and finance agreements.
5. See orders through to pay out and completion.
6. Create, edit, and update spreadsheets and other business documents and maintain them accurately and timely.
7. Track and manage vehicle due dates, arranging vehicle deliveries and collections.
8. Provide general administrative support as needed.
9. Develop relationships with our existing clients by providing support, information, and guidance.
10. Liaising with the sales team, customers, and dealers.
Skills and Requirements
1. Customer-focused with excellent communication and interpersonal skills.
2. Highly organised with attention to detail.
3. Good time management.
4. Good problem-solving skills with the ability to work on multiple tasks simultaneously.
5. Able to build long-lasting and mutually beneficial relationships with contacts.
6. Highly systems-focused with strong MS Office skills.
7. Proactive approach, willingness to learn, and ability to adapt are essential.
8. Previous experience working for a vehicle manufacturer or dealer in an administrative or sales support role would be advantageous.
What We Offer
1. 25 days annual leave.
2. Comprehensive training and personal development.
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