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England Football Logistics Operations Officer (Team Leader)
View more categories View less categories Sector Operations and Facilities Management Role Supervisor Contract Type Permanent Hours Full Time
Based at The Three Lions Yard at St George's Park, this role will be responsible for leading the delivery of team picking, packing, collecting and delivering assets for England Teams, around St George's Park site and for off-site events. Working closely with the SGP Logistics Manager this role will ensure that the Three Lions Yard functions efficiently and that World Class operations, standards and support are delivered.
What will you be doing?
* Managing a team of 3 Logistics Coordinators, lead on the day to day operation of the TLY Warehouse to ensure delivery of accurate picking and packing of kit, equipment, medical supplies and other items for all England Teams and events as requested and according to schedule.
* Working alongside the SGP Logistics Manager create annual workflow, prioritisation and scheduling plans.
* Responsibility for weekly staff rotas and resource allocation plans to ensure an effective operation is in place to meet stakeholder requirements, sometimes across a 7-day week.
* Support the SGP Logistics Manager in the creation of an open and honest culture that drives continuous improvements and allows the sharing of best practices in a 'Centre of Excellence' environment.
* Supervise the goods in and goods out processes, ensuring accuracy and deadlines are met.
* Working alongside the SGP Logistics Manager, Chief Medical Officer, Medical Governance Lead and Pharmacist to manage the distribution and return of controlled medicines for use in elite sport.
* Working with the SGP Inventory Officer, review the requirement for match kit and place orders with our shirt printer in a timely manner.
* As required, support the SGP Inventory Officer to conduct quarterly reviews of the use of WMS assets, ensuring they are fit for purpose and develop efficiencies based on the frequency of use.
* Working with the SGP Inventory Officer, contribute to the delivery of the integration of the WMS into all other workstreams.
* Working with the SGP Inventory Officer, contribute to the management of the returns delivery process (reverse logistics) ensuring broken, damaged and items requiring attention are correctly stored 'Red Tagged' and not put back into available stock.
* Liaising with the onsite cleaning and laundry operator, ensuring appropriate resource levels and processes are in place to deliver a swift turnaround of laundry assets to a World class level.
* Work with the SGP's FM Manager on facility management; maintenance, safety and servicing of the equipment and building.
* Work with the SGP Health and Safety Advisor to review, amend and update warehouse risk assessments and method statements, putting training and development solutions in place where required.
* Implement and manage processes to ensure TLY is compliant with Home Office regulations for the storage and management of Controlled Medicines.
* Working with the SGP Logistics Inventory Officer, responsibility for the delivery of venue inductions and TLY site visits.
* As required support with the day-to-day operation of the Three Lions Yard reception; receiving and inputting deliveries onto the Delivery Management System and guest/visitor meet and greet, print and handout access passes, and from time to time lead TLY venue inductions.
* Ensure the FA's Asset Disposal Policy is executed, assisting with appropriate disposal where redundant assets are identified.
* As required, deputise for SGP Logistics Manager.
* Executes additional tasks as required in order to meet FA Group's changing priorities.
* Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
* As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?Essential for the role:
* Minimum of 3 years' experience of managing a team and processes in a logistics/warehouse environment.
* Knowledge of H&S processes and procedures.
* Ability to implement, monitor and manage Key Performance Indicators.
* Ability to work to tight deadlines/outputs
* Ability to enhance processes and systems
* Knowledge of international distribution
* Strong verbal and written communication skills.
* Experience of managing a number of different internal and external stakeholder relationships.
* Experience of stock control.
* Proficient skills in Microsoft Office including Excel.
* Flexible approach to working hours / days including weekends
* Full, clean driving licence
Beneficial to have:
* Knowledge of Global Logistics compliance
* Experience in the implementation of technological advancements
* Project management skills
* Knowledge of storage regulations of Controlled Substances
* Experience of elite sport/high performance environments
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
* Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
* Free, nutritious lunches, at Wembley Stadium and St. George's Park.
* Free private medical cover.
* A contributory pension scheme.
* An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
* A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Company
It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and successfully generates enough revenue to support investment of over £150m into English football each year. The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park,all with a purpose to Unite the Game and Inspire the Nation.
Football is a game for all, where anyone can change the world.
That might seem a bold claim. But we know it is true. Just look at how football steps up when times are tough. It provides education and empowerment, escapism and enjoyment. Promoting health and well-being, and the power of teamwork. And with our new strategy for 2020-2024, we have a plan for all. Positively impacting every community across the country. Everyone can win if we build on the progress made over the previous four seasons.
Football has the power to bring people together, remove barriers and be a force for good.
Our current equality, diversity and inclusion strategy will run until 2024 and forms an integral part of our long-term commitment to using our influence across English football to create a game free from discrimination.
Our three commitments,
* LEAD THE CHANGE - By actively tackling discrimination on and off the pitch.
* BE THE CHANGE - By building a diverse workforce from the inside out.
* INSPIRE THE CHANGE - By promoting an inclusive and united game which is for all.
Football Your Way – Disability Plan
We have an ambitious new three-year plan titled Football Your Way, to help develop, improve and raise awareness of Disability Football in England.
The new plan is the first of its kind and covers seven key areas, demonstrating our commitment to ensuring that as part of the equality, diversity and inclusion strategy, disabled people have the opportunity to engage and participate in football their way, from grassroots all the way to the elite end of the game. The plan comes under the umbrella of the broader equality, diversity and inclusion strategy, which is about creatingA Game For All.
The launch of the three-year plan, from 2021-2024, outlines our intentions to create a more diverse and inclusive workforce from inside the FA and out, and from top to bottom, whilst also growing participation, increasing the number and quality of coaches, developing an inclusive and diverse talent pathway, increasing support for elite players and raising the profile of disability football at every level.
Football Your Way will allow us to create and sustain a culture across the sport where disabled people have access to all opportunities and feel they truly belong, both on and off the pitch.
The seven pillars of focus are:
Our People and FA Culture: Build full-scale awareness of what we have to offer disabled people while increasing understanding within the organisation around what it means to have a disability. Enhancing this understanding and creating an increased culture of inclusion will help increase disability declaration and representation within the organisation from 3.3 per cent to ten per cent.
Participation: A focus on recovering and returning to pre Covid participation levels and then increasing the number of disabled people taking part in football, whether that be simply for fun or for competition across schools, clubs and the community
Talent Pathway: Ensure that disabled people understand what is available and how they can grow as athletes and showcase how sustainable and inclusive the pathway is. By 2024 the forecast is an increase of 25 per cent of players coming up through the Talent Pathway into England Para teams
National Teams: Provide world-class coaching and support services for six senior England and associated U21 teams with the aim of every Para team challenging for podium success by 2024. Football Your Way also commits to establishing two new blind and cerebral palsy England Women’s teams by 2024
Coach Development: Focus on recruiting and developing a great number of quality coaches that can nurture and grow future football players. By 2024, personalised support will have been delivered to all coaches in the talent and international pathway
Marketing and Communications: Embedding disability into everything that we do. This will range from ensuring disabled people are represented when we showcase our football offerings, to ensuring that we proactively increase the promotion of disability football. This will include driving awareness of opportunities available for disabled players, coaches or administrators and will be about working to challenge stereotypes and change perceptions
Partnerships: Ensuring sustainable funding is allocated to the future of disability football by securing two additional purpose-led partners.
Football can only become what we choose to make it.
Football means a lot of different things to a lot of different people. For some it’s dreams of elite excellence, for others it’s a way of connecting with their community and levelling the playing field. Both are true. For us, we’ve all got our own dreams and ambitions for how football can adapt, how it’s perceived, who it will reach and whose worlds it will change. Transport yourself ten years into the future, what does football look like?
That’s for you to decide.
WHAT WE CAN OFFER YOU
Lifestyle
* Pension Scheme
* Subsidised Onsite Gym
* Cycle to Work Scheme
* Life Assurance
* Season Ticket Loan
LEARNING AND DEVELOPMENT
At The FA, we are dedicated to developing our people both professionally and personally. We focus on business needs identified from our business planning process as well as the learning needs identified from our performance and development reviews.
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