IT Service Desk Analyst
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
- Professional Services Are you passionate about technology and delivering exceptional IT support? Join a gold-standard IT Service Desk that operates at the forefront of ITIL best practices, supporting a cutting-edge tech stack featuring best-of-breed cloud technologies.
Why Join Us? Be part of a diverse and inclusive team that values your contributions.
Gain hands-on experience with a wide range of innovative cloud and enterprise technologies.
Work in a dynamic environment where your skills will continuously evolve.
Benefit from two weeks of paid training to ensure you deliver a white-glove service.
About the Role We are seeking a proactive IT Service Desk Analyst to provide first-class support to a global user base.
You will play a key role in ensuring IT systems run smoothly and efficiently, supporting senior stakeholders and resolving technical issues across a sophisticated IT ecosystem.
What You'll Work With A diverse and modern tech stack, including cutting-edge cloud solutions Industry-leading tools and best practices aligned with ITIL standards A fast-paced environment where innovation and efficiency are key What We're Looking For Strong troubleshooting skills Office 365, Active Directory, Teams, Exchange, ServiceNow (desirable but not essential) Experience working in a professional services or start-up environment Excellent verbal and written communication skills A proactive, customer-focused mindset Hybrid Working This role offers a hybrid working model, with regular office-based collaboration in Colchester.
Applicants must be within a commutable distance.
This is a fantastic opportunity with a global company that offers excellent opportunity for career progression.
The role could be a good fit for someone who is looking to start or further their IT career as a Service Desk Analyst.
IT Service Desk Analyst
- Professional Services ADZN1_UKTJ