Drivers Mate,
Location: Basingstoke
Staffing Match is proud to be working in partnership with our client based in Basingstoke who are looking for drivers mate to join them on a long term / temp to perm basis. Start your new job in 2025!
Shifts and pay rates as a drivers mate:
* Days 07.00am start until finish.
* Rota 5 days on 3 days off rolling. (requiring only 2 full weekends in an 8 week rotation)
* £12.27 p/h paye
About you:
* Have excellent customer service & communication skills.
* Be able to work long days as required. We cannot specify what time you will finish.
* You will need to have a DBS and drug and alcohol test before you start, we will arrange this.
Main Duties & Responsibilities:
* To safely deliver, install and demonstrate White Goods, Televisions and Cookers in our customers' property.
* Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance.
* To maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary.
* To ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures.
* To liaise with Manufacturers at the point of delivery when necessary.
* To handle all products safely and with care, supporting your colleagues to do the same.
* Able to meet the physical requirements of the role.
* To ensure you follow continuous professional development, maintaining your driving license and ensuring required training and knowledge is kept up to date.
* Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows).
* To work compliantly, following site specific requirements, company and health and safety policies, to keep our Customers and Colleagues safe.
* To represent the external face of our client, acting as a brand ambassador by role modelling our values and demonstrating our customer's first behaviours.
* To carry out the delivery and collection of tote boxes and products from our retail stores.
Required Skills & Experience:
* A passion for delivering excellent customer service.
* Strong verbal communication, both on the phone and face-to-face in our customers' home.
* To work flexibly, alone or collaboratively with colleagues, to ensure we win together.
* To utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training.
* Takes responsibility for own learning and help us become the home for the best talent.
* Ability to use initiative to problem solve in a timely and calm manner to ensure both business and customer needs are satisfied.
Apply online today or call our team - 07885 864 968.
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