Talent Birmingham, England, United Kingdom
User Researcher
User Researcher - Contract
About the Role:
We are seeking an experienced and highly motivated User Researcher to join our dynamic team on a contract basis. You will play a crucial role in understanding our users' needs and translating them into actionable insights that drive user-centered design decisions. This role requires a strong understanding of GDS standards and a proven track record of delivering impactful user research within an Agile environment.
Key Responsibilities:
1. Plan, conduct, and analyse a range of user research activities, including interviews, usability testing, surveys, and contextual inquiries.
2. Develop and maintain user personas and user journey maps to effectively communicate user needs and behaviours.
3. Work closely with product managers, designers, and developers to ensure user research findings are integrated into the product development process.
4. Advocate for user-centered design principles and best practices throughout the organisation.
5. Deliver clear and concise research findings and recommendations to stakeholders.
6. Work within an Agile environment, participating in sprints, stand-ups, and retrospectives.
7. Ensure all research activities adhere to GDS standards and best practices.
Essential Skills and Experience:
1. Proven experience as a User Researcher, with a strong portfolio showcasing your work.
2. Extensive experience working within the GDS framework and adhering to its standards.
3. Demonstrated expertise in user-centered design methodologies.
4. Strong understanding of user journey mapping and persona development.
5. Experience working in Agile environments.
6. Excellent communication and presentation skills, with the ability to translate complex research findings into clear and actionable insights.
7. Ability to work independently and as part of a collaborative team.
8. Experience with planning and executing research with users with accessibility needs.
To Apply:
Please submit your CV with the relevant experience for this role.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology and Research
Industries
Design Services, IT Services and IT Consulting, and Information Services
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