An opportunity has arisen for a Service Advisor to join a well-established car dealership offering excellent benefits. This full-time role offers starting salary of £24,500 + OTE.
As a Service Advisor, you will be the first point of contact for customers, ensuring their vehicle servicing needs are met with professionalism and efficiency.
You will be responsible for:
* Greeting customers and identifying their service requirements.
* Providing clear and accurate cost estimates for vehicle repairs and maintenance.
* Scheduling service appointments and managing the workshop diary to ensure efficient workflow.
* Liaising with the workshop to track progress and ensure timely completion of repairs and servicing.
* Handling cash transactions and maintaining accurate records.
* Upselling additional services or products where appropriate.
What we are looking for:
* Previously worked for 1 year as a Service Advisor, Service Receptionist, Service Administrator or in a similar role.
* Possess experience in a customer-facing role
* Motor industry experience is beneficial.
* Proven experience in upselling products or services to enhance customer satisfaction.
* A full UK driving licence.
What's on offer:
1. Competitive salary plus attractive (OTE).
2. 25 days annual leave.
3. Ongoing training and development opportuniti...