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Watford, On-site
Fortrade Ltd. was established in 2013 and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients. We also specialise in trading education and delivering world-class trading products and providing each client a tailored service that suits their needs.
We're actively seeking a proactive individual to join us as a Business Development Executive. Your primary task will be engaging with clients over phone/email, providing invaluable insights and assistance regarding our platform, and offering personalised guidance to help them navigate the trading market effectively.
Responsibilities:
1. Regularly communicate with clients via phone and email
2. Furnish clients with information about our CFD instruments and educational services
3. Assist clients in navigating our trading platform, providing assistance with account setup
4. Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries
5. Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations
6. Stay updated through in-house training and professional development initiatives to enhance expertise.
Required Qualifications:
1. Exceptional interpersonal skills, focusing on building trust and rapport with clients.
2. Ability to thrive in a fast-paced environment and surpass performance targets.
3. Proficiency in CRM programs and relevant computer applications.
Embark on a rewarding career journey with us, where you can guide clients through dynamic markets, whilst advancing your career, skills and expertise in the financial services industry. We offer a week of paid training in-house, to all our candidates who are successful in their first interview, to ensure they are equipped with the knowledge to excel in the role.
Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.
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