See below the vacancy and the responsibilities as well as the key skills required for the role.
Gambler's Help Financial Counsellor
Reference: 6705542
* Full-time, contracted to 30th June 2026
* Generous salary packaging
* Career and professional development opportunities
* Supportive multidisciplinary team
* Flexible and hybrid working model
Banyule Community Health seeks to employ an experienced Financial Counsellor to join an established multidisciplinary team. The key aim of the Financial Counselling role is to deliver high quality provision of information, guidance, practical assistance and advocacy intended to redress financial issues resulting from gambling harm for individuals, couples and families across the North and North Western Metropolitan region of Melbourne. Building relationships with external and internal service providers across Mental Health, Alcohol and Other Drugs and Family Violence services are critical for a holistic service response based on client needs.
This role will include working at our West Heidelberg and Greensborough sites, as well as co-locations across the North and North Western Metropolitan region.
Key Responsibilities:
* Provision of information, guidance, practical support and advocacy to assist clients to address immediate financial issues and alleviate financial burden arising from gambling harm.
* Provision of comprehensive Financial Counselling assessments that include a case plan with goals towards meeting outcomes for clients.
* Maintaining accurate and timely client records, documentation and data entry using GH Connect.
Qualifications and Experience:
* Diploma of Financial Counselling.
* Equivalent undergraduate financial qualification with counselling training/experience.
* FCVic membership eligibility.
About Us
We pride ourselves on our supportive attitude and our culture; built on our core values of Dignity, Quality and Passion. The Community Wellbeing team members bring respect, courage and excellence to our work and we are confident we make a significant and positive difference to the health and wellbeing of our clients.
Enquiries regarding the position can be made to Cathy McKenzie, Financial Counselling Lead on 9450 2033.
Please address the key selection criteria in your cover letter.
Banyule Community Health is an equal opportunity employer and is committed to ensuring a safe environment for everyone and meets the current Child Safe standards.
All applicants must have the right to work in Australia. We warmly encourage people from diverse backgrounds and abilities to apply.
Banyule Community Health employs over 200 workers, working alongside volunteers and students who are building their capacity to qualify as Health and Community Services support workers and service providers.
Why Work for Us:
Respect, Dignity, Courage and Excellence are not just words: we are truly a ‘values based’ and purpose driven service. We love what we do and take pride in our strong, ongoing community engagement.
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