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We are looking to bring on board a successful candidate for the position of Customer Service & Transport Coordinator on a permanent contract, to join a busy, fast-paced team based at our customer site in Hadleigh, near Ipswich.
We need someone passionate about speaking to people and comfortable juggling various tasks at once. If this sounds like you, please read on!
Pay, benefits and more:
We offer a salary of up to £30,000 per annum, depending on experience. Additionally, we provide 25 days of holiday (plus bank holidays), with the option to purchase extra days. Benefits include high street discounts, cycle-to-work scheme, workplace pension, and many other perks.
What you’ll do on a typical day:
* Distribute daily reports
* Handle daily transport issues from drivers at delivery points to customers, including chasing up ETAs
* Book specialist vehicles daily and allocate smaller deliveries within the internal pallet network
* Proactively prevent issues and find creative solutions when problems arise to maintain high service levels
* Monitor shared email inboxes and respond to queries
* Perform payroll and HR administrative duties for the onsite team at Hadleigh
What you need to succeed at XPO:
* Previous experience in a transport environment is advantageous
* Honest, reliable, flexible, and focused
* Excellent communication skills at all levels and in all forms
* Experience with Microsoft Word and Excel
We foster an inclusive environment where everyone feels welcomed and empowered. If you don't meet all the criteria but believe you have the skills needed, please contact our recruitment team for an initial discussion. We value diverse backgrounds and perspectives and encourage applications from all candidates. If you require accommodations during the recruitment process, please let us know.
XPO is a leading provider of world-class supply chain solutions, helping customers manage their goods efficiently through technology and services. Our strength lies in our global team of energetic, innovative people of all experience levels and talents.
The statements above describe the general nature of the work and are not an exhaustive list of all responsibilities, duties, and skills. Employees may be asked to perform additional duties outside their normal responsibilities as needed. Review XPO's candidate privacy statement here.
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