General information Reference 001819 Publication start date 06/02/2025 Publication end date 20/02/2025 Post Description Senior Data Steward Location South West, Gloucestershire, Rosehill - Hybrid Job Profile Customer Operations - Data Quality Assurance Title Senior Data Steward Contract Type Full Time About us About UCAS UCAS is at the heart of connecting people to higher education. UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do. Business Unit description The Customer Operations business unit at UCAS was formed to deliver and enhance the support and product & services provided to students, advisers, providers and other stakeholders involved in the higher education admissions process. This department focuses on improving the efficiency and effectiveness of customer interactions, ensuring that applicants and the providers they consider, and apply to, receive timely and accurate information, assistance, and guidance throughout the application cycle. It’s also the unit where we anticipate, respond to and define customer change to ensure UCAS can meet the needs of its customers and stakeholders going forward. Working in cross-company multi-disciplinary teams comprising; Customer Service and Relationships, Product Management, International, Policy, Admissions Reform and Fair Access. About the role Contractual Hours 35.00 About the role This role is an 18-month fixed term contract The Senior Data Steward will be one of our key subject matter experts, providing advice and guidance on data both externally and internally and will be proactive in improving its management and in maximising its potential. One of the key priorities for the Senior Data Steward will be to play a central role in the work to implement and roll out a new organisation wide Reference Data Service. The Senior Data Steward will use their subject matter expertise to train and develop junior members of the team and work collaboratively to provide leadership and management to effectively control and provide stewardship of organisational data assets. Leading on activities to include defining, measuring, and monitoring of the quality to ensure that the data meets agreed quality standards and conforms to policy/data guidelines. This role is essential to running our admissions service, ensuring that UCAS has high quality reference data and data sets to work from. Key accountabilities: To take the lead in the control and management of key named data assets, ensuring we control and manage our reference data in line with national or sector standards. Works across a range of disciplines including data stewardship, stakeholder management (internal and external) and managing change/improvements of the data. For a full job description please see the attached role profile Skills, qualifications, and experience • Educated to degree level, or significant proven work experience • Experience of data management and data structures ideally within the Education sector, data configuration and database concepts • Knowledge of, or ability to acquire knowledge of the Higher Education sector • Excellent communication and interpersonal skills, with an ability to communicate technical information to a non-technical audience • A self-starter with the ability to work and influence key stakeholders (internally and externally) at varying levels of seniority • Excellent analytical and problem-solving skills, including process mapping skills • Proven ability to work to tight deadlines, independently managing high workloads, planning and prioritising as required • Demonstrate working knowledge of relational databases, such as Oracle; methods and tools for extracting data such as SQL, Crystal Reports or Business Objects; methods for data transfer such as XML and the means and good practice of metadata management Package Salary - up to £35,000 • 30 days annual leave (plus 3 concessionary days over Christmas and your bank holidays) • Flexibility – UCAS positively supports Hybrid working for its employees, meaning you can work between home and the office in a way that suits you and the business and also has a comprehensive Flexible Working Policy • A generous pension scheme • Hundreds of high street discounts and offers with Perkbox • Internal training and development • Subsidised gym and café • Be rewarded for going above and beyond with our ex-gratia bonus scheme and Celebrating U, our quarterly employee recognition scheme • Dedicated volunteer employee networks promoting wellbeing, awareness and inclusion Studies have shown that some groups of people are less likely to apply to a role unless they tick every box. At UCAS we recognise that talent comes in various forms and we are committed to delivering a fair and equitable recruitment process where applicants have an equal opportunity to demonstrate their skills. So, if you are interested in this vacancy, but don't necessarily meet every single point on the job description, please still apply. If you have any questions and would like to find out more about the role before applying please email the Talent Acquisition team via careersucas.ac.uk and one of us will be in touch. Working Arrangements Is fully remote working an option? No