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About McDonald's
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
Position: Customer Care Assistant
As a Customer Care Assistant, you will be the face of your restaurant. In a nutshell, you'll deal with customers and ensure everything runs smoothly in the customer areas. Responsibilities include:
1. Making children feel welcome and handing out balloons.
2. Organizing special events.
3. Looking after customers' specific needs.
4. Maintaining high standards of cleanliness in the dining area and toilets.
5. Creating a warm and welcoming atmosphere.
6. Establishing and maintaining positive communication with customers.
7. Keeping the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment, and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working both efficiently and productively is essential.
Benefits
Our benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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