Supervisor – Transport & Logistics Fleet – Commercial Business Services – Midlands (West Brom depot) – Permanent: Salary up to 34-35k pa on 40 hrs pw + Pension, up to 25 days leave + BH and more
The Business: A specialist business services provider of over 15 years who pride themselves on quality customer service and focusing on environmental improvements for them and their customers.
Main Role Responsibilities:
Your role is varied, from managing and organising your fleet of vehicles to ensuring an excellent standard of delivery service to customers is provided to upskilling of the logistics team along with your Lead colleagues and Department Manager through coaching, training & development.
Key Responsibilities:
* To provide relief cover by completing routes in the event of driver absence or holidays.
* Deputies for the Logistics Manager during periods they are away from the business.
* Ensure vehicle/driver compliance with O licence, site, EU and other legal requirements.
* Monitoring and analysing of TMS2 data and ensuring corrective action is implemented.
* New customer risk assessments for major changes/new business as advised via the customer account team.
* Promoting that drivers deliver the level of customer service that meets the agreed plans for optimal service levels.
* Ensuring route optimisation savings are achieved and all routes are profitable.
* Investigate, analyse and implement corrective actions utilising current systems and data (i.e. FTA Vision, Telematics).
* To resolve all logistics problems eliminating inefficient supply and distribution routes.
* Develop, propose and agree functional budgets with Logistics Manager, monitoring and controlling all activities in accordance with the agreed functional budget, investigating and resolving any variances.
* Lead, manage, control and develop personnel (including absence, disciplinary, PDR process, driver infringements and grievance, Health and Safety Training, driver assessments) using SMART objectives during regular review and feedback meetings.
* Help reduce the impact to the environment e.g. optimal efficiency and economy on routes with targets per mile/km.
* Ensure all Health & Safety regulations are adhered to.
* Ensure driver compliance with site EN14065 standard, i.e. drivers disinfect vehicles every day.
Knowledge and Skills: ESSENTIAL
Good written and verbal skills (clarity of speech and friendliness of tone).
Can do attitude, flexible and ability to react quickly to the needs of the customer.
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