Job overview To work as part of a team that provides secondary mental health services, focusing on the direct needs of service users, working across boundaries of care, organisation and role. To provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment helping them to build their own support network. To support service users to identify their needs and to assist care coordinators to plan, implement and evaluate individual care plans. To have the individual service user's needs at the fore at all times and support the service user to work towards their identified goals. To use agreed values and skills to underpin day-to-day work. To be actively involved in the delivery of Initial Interventions with the support and guidance of a Psychologist or an Occupational Therapist. Main duties of the job To work as part of a team that provides secondary mental health services that focuses on the direct needs of services users working across boundaries of care, organisation and role. To provide support and give time to allocated group of services users in order to promote recovery and maintain them in their community environment. To support service users to identify their needs and assist lead HCP`s to plan, implement and evaluate individual care plans. To have the individual service users needs at the forefront at all times working to the recovery model to support the service user to work towards their identified goals. To use the agreed values and skills to underpin day to day work. To be actively involved in the delivery of Initial interventions with the support and guidance of a psychologist or OT. Working for our organisation Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service. Our strategy Our mission is what we set out to do every day We deliver brilliant care through brilliant people Our vision is where we want to be in the future To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time. Check out our recruitment videos Recruitment - YouTube Detailed job description and main responsibilities KEY DELIVERABLES 1. Working with service users and carers 1.1 General To act at all times in the best interest of service users within appropriate, transparent boundaries as part of a recovery orientated mental health service. To be aware of any Advance Directives made by service users in respect of their care and treatment To assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental well being at all times To facilitate service user and carer input into the development of best practice 1.2 Communication To promote effective communication and relationships with people who are troubled or depressed To establish and maintain working relationships with people who have difficulty in communicating To establish and maintain working relationships with people who lack trust and motivation 1.3 Engagement To provide advice and information to those who enquire about mental and physical health needs and related services To regularly work with people who are experiencing or have experience often sad or upsetting personal and/or social situations To establish, sustain and at the appropriate time, disengage from professional relationships with service users working at the service users pace with support from the multi-disciplinary team (MDT) 1.4 Health Promotion/STROT To provide, or assist service users to access, information on health promotion to include a health diet; smoking cessation; preventing substance misuse and the importance of physical exercise To work with individuals to facilitate access and engagement in a range of leisure and other community based activities, working across boundaries of care and organisations including Secondary Care, Primary Care and Third Sector. To promote service users living independently within the community by having an awareness of available community resources that can be accessed. To support service users to become and sustain social integration; this can be done using a graded exposure based on a plan that is set and agreed with the Occupational Therapist working on STROT. 1.5 Practical support To advise service users about who to go or speak to in order to enable them to access suitable support with housing/accommodation; financial support; tax credits To enable service users to make use of appropriate public and other forms of transport links such as purchase of tickets and ability to plan their own journeys To provide regular and practical support to service users and their carers (as appropriate) in developing and managing independence and maintaining dignity and self-respect working in conjunction with other members of the MDT such as Occupational Therapists. To provide support with 'daily living' to individuals that might involve practical help, emotional/psychological support, assistance with any difficulties that may arise. To empower service users to speak up for themselves and act as their own advocates 1.6 Initial Interventions To actively listen to help the service user make sense of their mental health problems using basic CBT formulation model. Enable people with mental health needs to develop coping strategies, based on CBT and mindfulness approach. To facilitate service user input into the development of best practice To create an atmosphere where clients feel comfortable to talk about themselves and their emotions To help the service user identify and prioritise their personal goals for recovery To encourage self-management of mental health problems by providing information and reinforcing existing coping strategies To work under the supervision of a Psychologist to deliver agreed interventions within the Initial Intervention pathway To contribute to planning, delivering and monitoring interventions and/or treatments in line with the Initial Interventions pathway To assist in monitoring the person's progress,