• Experience in an operational focused management role• Experience in leading and inspiring a team to an agreed set of results, contributing to their understanding and development• You have experience understanding and delivering customer needs and delivering a culture of excellent customer service in the hospitality industry• Ability to deliver results through successful cost control balanced with quality and to deadlines• Experience and skills in managing operational budgets• Experience of engaging with a wide range of stakeholders and working with colleagues, experts and external organisations to get things done.Holidays ManagerTo succeed in this role as a Holidays Manager, you will need to have really high standards, be flexible in your approach and have skills that will contribute to our long-term, valuable holidays offer for our varied holiday portfolio. You will need strong organisational and leadership skills, financial acumen and a talent for problem solving.The successful Holidays Manager will be responsible for a large portfolio of holiday cottages.Reporting to the Area Manager for Holidays, you will be a key member of the Holidays leadership team. As well as managing and growing the performance of the patch you look after, you will contribute to developing best practice in consistency and standards with the team.You will manage an established team of dedicated Holidays Operation Assistants with your Holidays Operation Assistant Managers working closely with your Compliance Coordinator and other colleagues. You will ensure that our team members feel valued and included as part of the team and equipped to give their best in executing their role.You will ensure the entire team remains guest focused, achieving the highest quality of guest satisfaction, maintenance and safety. The overall aim is for our guests to be delighted with their stay.You will need to work in partnership with the General Managers, Estate teams, other colleagues and our external partners to look after the properties and deliver the service agreement. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 13 April 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 162734IRC162734BallynahinchPermanent f/t (37.5 hrs pw)Ends: Apr 13th 313 mi from undefinedINTERNAL APPLICANTS ONLYWe are recruiting a Holidays Manager to lead the National Trust's holiday cottage business in Northern Ireland. This substantial role will be responsible for a large team looking after holiday cottages across a wide geographical area. A key aspect of the role will be successfully managing stakeholder relationships with General Managers and Let Estate teams.Hours: 37.5 hours per weekSalary: £30,966 per annumContract: PermanentRowallane House - RO, Saintfield, Ballynahinch, BT24 7LHCompliance.Eligibility to Work in the UK30,966 pa