We have partnered with an established luxury organisation in Solihull. Our client is looking for a talented Sales Support Administrator to join their busy team. The successful candidate will carry out other duties as required and requested by line manager in line with the job purpose. Key Duties and Responsibilities of the Sales Support Coordinator Role:
* Process all customer mail, fax, e-mail, telephone, and web contact on a same day basis and ensure customers’ requirements are managed.
* To ensure all Verbal orders are placed and all details are correct as per the customers request
* To ensure Direct Delivery service is used and rules and regulations are adhered to in relation to this
* Ensure that all processes and procedures are handled as per company, functional, or team policy and guidelines.
* Ensure that all checking, verification, and authorisation procedures are strictly adhered to, and any awareness of deviation from them is reported to your line manager so that further training can be identified.
* Develop a clear and detailed understanding of all products and services.
To be considered for the Sales Support Coordinator Role:
* An exposure to and an understanding of a broad range of business functions related to the sales process
* Customer Service experience
Key information about the Sales Support Coordinator Role:
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