Location: Birmingham Job Type: Permanent - Remote/Adhoc office meetings We are recruiting for a leading organisation looking to expand its specialist Subsidence Claims team. In this role, you’ll manage a portfolio of complex and high-value subsidence claims, guiding customers through the claims process with professionalism and empathy. Strong organisational skills and a customer-first approach are key to success. What’s in it for you? ✅ 25 days’ holiday plus bank holidays ✅ Private healthcare (including pre-existing conditions) ✅ Pension scheme ✅ Flexible working options – office or home-based ✅ Access to professional development, including support towards CILA certification What we’re looking for: ✔ Proven experience in claims handling ✔ Excellent communication and negotiation skills ✔ Strong attention to detail and ability to manage workloads effectively ✔ A proactive, customer-focused mindset This is a fantastic opportunity to develop your expertise within a supportive and professional environment. If you're ready for a new challenge, apply today