Hours 35 hours per week, Monday to Friday, flexible and hybrid working arrangements considered. 12 month fixed term contract. Salary £27,900 Per Annum Closing Date Fri, 23 Aug 2024 We’re looking for an Administrator to join the new People Shared Services Team, acting as the first point of contact and providing administration services for a variety of processes and activity. If you’ve got relevant experience in supporting volume transactional activity, are comfortable working in a high pressure and fast paced environment, and have experience working in a People Function, then we’d love to hear from you. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. You’ll be joining the People Shared Services Team, consisting of 3 Senior Specialists, 3 Advisors and other Administrators. Colleagues are our customers, we support them right through the employee lifecycle, from onboarding through to the end of their employment. We work closely with line managers across the business as well as various teams across the People Function, such as, Talent Acquisition and Salaries. What’s In It For You? Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space. We have a range of other benefits available to you including Annual discretionary bonus scheme 25 days standard annual leave bank holidays rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership What Will You Be Doing? The aim of the People Shared Services is to create and deliver a highly regarded and expert service that supports a Leader-lead people culture. You’ll be dealing with colleagues and leaders from across the business, alongside candidates and external suppliers. You’ll be responsible for the day-to-day management of the Shared Service Inbox and Case Management on Workday; triaging to Advisors and Specialists and responding to/resolving queries where possible – ensuring SLAs are met Updating systems in relation to changes to new starters, leavers, benefits, transfers, maternity, absence etc. Such as processing recruitment activity, responding to reference requests from other organisations, and administration of all long service awards You’ll be running reports and creating MI when required using the Workday HR system Supporting additional activities and projects in line with the implementation of the overall People Shared Service Strategy What Do We Need From You? Able to use initiative, be highly proactive, and be able to manage and organise your workloads Experience in a similar administrative role Adaptable and agile, to deal with changing demands Experience of meeting multiple deadlines & SLA’s Excellent attention to detail and high accuracy of working Able to challenge and provide feedback at all levels Experience of delivering excellent candidate/customer experiences Computer literate; ability to use Microsoft office and HR systems